Abigail Archibald
Provo,UT
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Food Service Worker
Whips
Smithfield, Utah
05.2023 - 04.2024
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Prepared beverages such as coffee, tea, soda..
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Ensured that all foods were prepared according to health department regulations.
- Responded promptly to customer inquiries regarding menu items or special requests.
- Followed established cash handling procedures when collecting payment from customers.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Operated cash register to process cash, check and credit card transactions.
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
- Performed variety of duties related to food service.
- Maintained professional demeanor during interactions with customers and co-workers.
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
- Followed staff performance and service standards to deliver consistent and positive customer experiences.
- Acquired new skills to support team and further accommodate customer needs.
- Received food orders from individuals and explained offerings.
- Monitored inventory to keep adequate stock of food items and supplies.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Collaborated with team to deliver timely service of items.
- Assembled and served meals according to specific guest requirements.
- Prepared workstations with ingredients and tools to increase efficiency.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Directed patrons to restrooms and other amenities within facility.
Hostess
Stonefired Pizzeria
Smithfield, Utah
07.2021 - 02.2022
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Communicated clearly with kitchen staff regarding customer orders.
- Demonstrated strong interpersonal skills when interacting with customers.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Created an enjoyable atmosphere by engaging in friendly conversation with guests.
- Handled cash payments and reconciled daily transactions accurately.
- Provided excellent customer service by addressing customer needs promptly.
- Assisted servers in bussing tables when needed during busy periods.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Built positive relationships with other front-of-house and kitchen staff.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered telephone to provide dining information and take reservations.
Education
High School Diploma -
Sky View High School
Smithfield, UT05-2024
Skills
- Customer Service
- Food Storage
- Food assembly
- Safe Food Handling
- Equipment Maintenance
- Inventory Control
- Cleaning and sanitation
- Cash Register Operation
- Menu Memorization
- Friendly and Outgoing
- Fast-Paced Environment
- Working with Diverse People
- Positive Attitude
- Strong Work Ethic
- Working Quickly
- Multitasking
- Team Oriented
- Quick Learner
Certification
- Graduated with Seal of Biliteracy
Languages
Portuguese
Professional
Accomplishments
- Graduated with Honors
- 3 year National Honors Society Member
Timeline
Food Service Worker
Whips
05.2023 - 04.2024
Hostess
Stonefired Pizzeria
07.2021 - 02.2022
High School Diploma -
Sky View High School
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