ABIGAIL ASAMOAH
Red Oak,TX
Summary
Bachelor of Science graduate with a concentration in Public Health seeks a position within the healthcare profession. Dedicated worker who is passionate about helping others live fulfilling lives by providing care in managing various health-related conditions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Liver Institute At Methodist Dallas
06.2021 - Current
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures and care plan instructions.
- Obtained pre- and post-treatment vital signs and weight.
- Obtained all prescribed laboratory testing.
Harp Care Manager
Brightpoint Health / Hudson Riverside Healthcare
08.2019 - 11.2020
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Worked with providers to define quality metrics and outcome reporting process.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Care Manager
Acacia Network
03.2017 - 07.2019
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
- Arranged transportation and documented details of discharge transition plans.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Provided safe mobility support to help patients move around personal and public spaces.
- Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Worked with providers to define quality metrics and outcome reporting process.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Communicated with patients, ensuring that medical information was kept private.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Health Navigator
Acacia Network
07.2016 - 03.2017
- Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
- Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
- Assisted with and facilitated transition of care from hospitals, rehabilitation facilities and skilled nursing facilities to home.
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
- Facilitated nursing care and individual patient and family education to support high risk and chronic disease management.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Coordinated program referrals for community-based resources.
- Organized clinical documentation, treatment plans, and referrals.
- Completed psychosocial evaluations and needs assessments.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Provided ongoing counseling to help patients deal with conditions and processes
Intern /Volunteer
Calvary Hospital, Hospice
01.2016 - 04.2016
- Interacted with customers by phone, email or in-person to provide information.
- Delivered clerical support by handling range of routine and special requirements.
- Analyzed problems, identified solutions and made decisions.
- Worked on projects using knowledge gained in classes to put together recommendations for issues.
- Sorted and organized files, spreadsheets and reports.
- Collaborated in professional team to solve workflow issues.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Completed research, compiled data, updated spreadsheets and produced timely reports.
- Answered incoming telephone calls, took down messages and provided information.
- Restocked office supplies and retrieved files for staff.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Care Partner
Renewal Care Partners
06.2014 - 06.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Furthered skills by actively taking part in employee training and taking classes to improve skills.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted patients with self-administered medications.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Certified Nursing Assistant
Workmen's Circle Multi-Care Center
06.2013 - 06.2014
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Oversaw and maintained patients' rooms, group living areas and nurse stations.
- Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Obtained client medical history, medication information, symptoms and allergies.
- Facilitated personal hygiene management, feeding and ambulation.
Education
Certification - CompTIA A+, Network +, Security+ Certification
The University of Texas At Arlington
Arlington, TX04.2021
Bachelor of Science - Public Health
Monroe College
Bronx, NY04.2016
Associate of Science - Medical Assisting
Monroe College
Bronx, NY04.2011
Skills
- Advanced Anatomy Knowledge
- Patient Skin and Nail Care
- Restocking Lab Supplies
- Charting Expertise
- Direct Patient Care
- Prepare Treatment Rooms
- Family Education
- Critical Thinking
- First Aid
- Monitoring
- Instructing
Certification
- RMA - Registered Medical Assistant
Timeline
Medical Assistant
The Liver Institute At Methodist Dallas
06.2021 - Current
Harp Care Manager
Brightpoint Health / Hudson Riverside Healthcare
08.2019 - 11.2020
Care Manager
Acacia Network
03.2017 - 07.2019
Health Navigator
Acacia Network
07.2016 - 03.2017
Intern /Volunteer
Calvary Hospital, Hospice
01.2016 - 04.2016
Care Partner
Renewal Care Partners
06.2014 - 06.2015
Certified Nursing Assistant
Workmen's Circle Multi-Care Center
06.2013 - 06.2014
Certification - CompTIA A+, Network +, Security+ Certification
The University of Texas At Arlington
Bachelor of Science - Public Health
Monroe College
Associate of Science - Medical Assisting
Monroe College
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