Bachelor of Science graduate with a concentration in Public Health seeks a position within the healthcare profession. Dedicated worker who is passionate about helping others live fulfilling lives by providing care in managing various health-related conditions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Liver Institute At Methodist Dallas
2021.06 - Current
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures and care plan instructions.
Obtained pre- and post-treatment vital signs and weight.
Obtained all prescribed laboratory testing.
Harp Care Manager
Brightpoint Health / Hudson Riverside Healthcare
2019.08 - 2020.11
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
Arranged transportation and documented details of discharge transition plans.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Provided safe mobility support to help patients move around personal and public spaces.
Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Worked with providers to define quality metrics and outcome reporting process.
Transported individuals to events and activities, medical appointments and shopping trips.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Communicated with patients, ensuring that medical information was kept private.
Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
Care Manager
Acacia Network
2017.03 - 2019.07
Consulted with supervisors to assess cases and plan strategies for enhancing care.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
Arranged transportation and documented details of discharge transition plans.
Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
Provided safe mobility support to help patients move around personal and public spaces.
Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Worked with providers to define quality metrics and outcome reporting process.
Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Communicated with patients, ensuring that medical information was kept private.
Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
Health Navigator
Acacia Network
2016.07 - 2017.03
Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
Assisted with and facilitated transition of care from hospitals, rehabilitation facilities and skilled nursing facilities to home.
Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
Facilitated nursing care and individual patient and family education to support high risk and chronic disease management.
Worked with medical teams, patients and families to implement effective treatment plans.
Documented case notes daily and coordinated follow-up for seamless case management.
Coordinated program referrals for community-based resources.
Organized clinical documentation, treatment plans, and referrals.
Completed psychosocial evaluations and needs assessments.
Coordinated individualized discharge plans to manage safe transition back into community and home environments.
Provided ongoing counseling to help patients deal with conditions and processes
Intern /Volunteer
Calvary Hospital, Hospice
2016.01 - 2016.04
Interacted with customers by phone, email or in-person to provide information.
Delivered clerical support by handling range of routine and special requirements.
Analyzed problems, identified solutions and made decisions.
Worked on projects using knowledge gained in classes to put together recommendations for issues.
Sorted and organized files, spreadsheets and reports.
Collaborated in professional team to solve workflow issues.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
Completed research, compiled data, updated spreadsheets and produced timely reports.
Answered incoming telephone calls, took down messages and provided information.
Restocked office supplies and retrieved files for staff.
Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
Care Partner
Renewal Care Partners
2014.06 - 2015.06
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Furthered skills by actively taking part in employee training and taking classes to improve skills.
Assisted with dressing guidance, grooming, meal preparation and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Provided safe mobility support to help patients move around personal and public spaces.
Assisted patients with self-administered medications.
Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Certified Nursing Assistant
Workmen's Circle Multi-Care Center
2013.06 - 2014.06
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Obtained client medical history, medication information, symptoms and allergies.
Facilitated personal hygiene management, feeding and ambulation.