Summary
Overview
Work History
Education
Skills
Certification
Timeline
RegisteredNurse
ABIGAIL ASAMOAH

ABIGAIL ASAMOAH

Red Oak,TX

Summary

Bachelor of Science graduate with a concentration in Public Health seeks a position within the healthcare profession. Dedicated worker who is passionate about helping others live fulfilling lives by providing care in managing various health-related conditions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Medical Assistant

The Liver Institute At Methodist Dallas
2021.06 - Current
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Taught patients about medications, procedures and care plan instructions.
  • Obtained pre- and post-treatment vital signs and weight.
  • Obtained all prescribed laboratory testing.

Harp Care Manager

Brightpoint Health / Hudson Riverside Healthcare
2019.08 - 2020.11
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
  • Arranged transportation and documented details of discharge transition plans.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Transported individuals to events and activities, medical appointments and shopping trips.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
  • Communicated with patients, ensuring that medical information was kept private.
  • Created customized care plans, working with hospital staff and families to assess and meet individual needs.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.

Care Manager

Acacia Network
2017.03 - 2019.07
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing and other enabling services for patients.
  • Arranged transportation and documented details of discharge transition plans.
  • Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Analyzed key performance indicators to assess and manage risk, evaluating patient care and creating procedural changes to increase efficiency.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Worked with providers to define quality metrics and outcome reporting process.
  • Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
  • Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
  • Communicated with patients, ensuring that medical information was kept private.
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.

Health Navigator

Acacia Network
2016.07 - 2017.03
  • Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
  • Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
  • Assisted with and facilitated transition of care from hospitals, rehabilitation facilities and skilled nursing facilities to home.
  • Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
  • Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
  • Facilitated nursing care and individual patient and family education to support high risk and chronic disease management.
  • Worked with medical teams, patients and families to implement effective treatment plans.
  • Documented case notes daily and coordinated follow-up for seamless case management.
  • Coordinated program referrals for community-based resources.
  • Organized clinical documentation, treatment plans, and referrals.
  • Completed psychosocial evaluations and needs assessments.
  • Coordinated individualized discharge plans to manage safe transition back into community and home environments.
  • Provided ongoing counseling to help patients deal with conditions and processes

Intern /Volunteer

Calvary Hospital, Hospice
2016.01 - 2016.04
  • Interacted with customers by phone, email or in-person to provide information.
  • Delivered clerical support by handling range of routine and special requirements.
  • Analyzed problems, identified solutions and made decisions.
  • Worked on projects using knowledge gained in classes to put together recommendations for issues.
  • Sorted and organized files, spreadsheets and reports.
  • Collaborated in professional team to solve workflow issues.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.
  • Answered incoming telephone calls, took down messages and provided information.
  • Restocked office supplies and retrieved files for staff.
  • Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
  • Built rapport with clients to facilitate trusting relationship and provide setting conducive to growth.

Care Partner

Renewal Care Partners
2014.06 - 2015.06
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Certified Nursing Assistant

Workmen's Circle Multi-Care Center
2013.06 - 2014.06
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, medication information, symptoms and allergies.
  • Facilitated personal hygiene management, feeding and ambulation.

Education

Certification - CompTIA A+, Network +, Security+ Certification

The University of Texas At Arlington
Arlington, TX
04.2021

Bachelor of Science - Public Health

Monroe College
Bronx, NY
04.2016

Associate of Science - Medical Assisting

Monroe College
Bronx, NY
04.2011

Skills

  • Advanced Anatomy Knowledge
  • Patient Skin and Nail Care
  • Restocking Lab Supplies
  • Charting Expertise
  • Direct Patient Care
  • Prepare Treatment Rooms
  • Family Education
  • Critical Thinking
  • First Aid
  • Monitoring
  • Instructing

Certification

  • RMA - Registered Medical Assistant

Timeline

Medical Assistant

The Liver Institute At Methodist Dallas
2021.06 - Current

Harp Care Manager

Brightpoint Health / Hudson Riverside Healthcare
2019.08 - 2020.11

Care Manager

Acacia Network
2017.03 - 2019.07

Health Navigator

Acacia Network
2016.07 - 2017.03

Intern /Volunteer

Calvary Hospital, Hospice
2016.01 - 2016.04

Care Partner

Renewal Care Partners
2014.06 - 2015.06

Certified Nursing Assistant

Workmen's Circle Multi-Care Center
2013.06 - 2014.06

Certification - CompTIA A+, Network +, Security+ Certification

The University of Texas At Arlington

Bachelor of Science - Public Health

Monroe College

Associate of Science - Medical Assisting

Monroe College
  • RMA - Registered Medical Assistant
ABIGAIL ASAMOAH