Shaneqia Sanders
Garland,Texas
Summary
To enhance my skills and further my career by filling a position using my administrative and office management skills in a well-established organization. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in a fast-paced environment. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environment.
Overview
15
15
years of professional experience
Work History
Administrative Assistant
Methodist Dallas Medical Center/Liver & Kidney Transplant Center
03.2016 - Current
- Provide ongoing support to Hepatologist, surgeons and management team, driving organizational success through the management of daily operations
- Manage providers calendars, strategically coordinating meetings, appointments, events, and travel arrangements
- Compose and proofread memos, letters, reports, and presentations, providing accurate, concise communication
- Plan coordinate and finalize details for travel arrangements and business development events
- Serve as primary point of contact for an average of 30 incoming phone calls per day, addressing inquires and resolving concerns
- Ordered, maintained and ensured availability of supplies, materials and inventory for entire office
- Organized and track credentialing needs for physicians and advanced practitioners
- Sort and distribute mail for entire office
- Make sure that all providers licensures are up to date
- Screen telephone calls for referral to physicians
- Create call schedules for Hepatologist, Advanced practitioners, and surgeons
- Liaison between pharmaceutical companies and medical providers
- Open and process mail
- Compose memos and correspondence, and letters for medical providers
- Creating agenda according to providers availability
- Train new and existing staff on new computer system
- Manage calendar for Hepatologist and Surgeons
- Manage conference room calendar
- Schedule all flights for conferences and Satellite clinics
- Verify Insurance for some or all patients if needed.
Office Manager
Urban League Of Greater Dallas
01.2012 - 02.2016
- Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands
- Organize and schedule meetings and appointments
- Partner with HR to maintain office policies as necessary
- Organize office operations and procedures
- Coordinate with IT department on all office equipment
- Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time
- Recruit and select office staff
- Organize orientation and training of new staff members
- Design and implement filing systems
- Overseeing the work of all office employees to ensure work is productive and meet deadlines
- Reporting office progress to senior management and working them to improve office operations
- Provide general support to visitors
- Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
- Evaluate and manage staff performance
- Handle customer complaints and inquiries
- Ensure that team meets established goal for customer and client satisfaction.
Executive Assistant
Urban League of Greater Dallas
08.2009 - 01.2012
- Primary point of contact for all outside and inside clients prior to interface with CEO
- Arranging and coordinating the extensive travel for the CEO, leadership team, and employees
- Attending and take minutes at all board of directors, management team, board committees meetings
- Answer and return calls for CEO, prepared important documents in a timely manner
- Managing calendar for CEO
- Create daily agendas for CEO and Staff
- Create financial reports
- Organizing staff meeting along with coordinating other staff events and lunches
- Preparing all documents and materials necessary for all committee and board meetings
- Collaborated with 15 plus staff to complete projects
- Calendar Management
- Welcoming visitors and identifying purpose upon arrival.
Education
HIGH School Diploma -
H. Grady Spruce High School
Dallas, TX05.1993
Skills
- Faxing/scheduling/mail distribution/Microsoft office, excel, power point, Outlook/ Supply management Ordering/Reporting/ Travel Arrangements/ Epic system/ special projects/ Next Gen systems
- Time Management and ability to meet deadlines
- Verbal and written communication skills
- Problem solving and decision making
- Strong interpersonal skills to interact positively with all employees
- Certified in Current First Aid and CPR
- Customer Service
- Data Entry
- Computer Skills
- Report Writing
- Bookkeeping
- Filing
- Scheduling
Event Planning
Setting up and taking down of party decorations, wedding events, Baby shower events.
creating Balloon arches, columns.
Timeline
Administrative Assistant
Methodist Dallas Medical Center/Liver & Kidney Transplant Center
03.2016 - Current
Office Manager
Urban League Of Greater Dallas
01.2012 - 02.2016
Executive Assistant
Urban League of Greater Dallas
08.2009 - 01.2012
HIGH School Diploma -
H. Grady Spruce High School
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