ABIGAIL AURAND
Shamokin
Summary
Dynamic professional with extensive experience in administering the Section 8 Housing Choice Voucher Program, ensuring compliance with federal and local regulations. Strong organizational skills facilitate effective caseload management and drive improvements in program efficiency. Proven ability to cultivate productive relationships with clients and stakeholders, significantly enhancing service delivery and satisfaction. Well-versed in the National Standards for the Physical Inspection of Real Estate (NSPIRE) regulations, committed to maintaining high quality and safety standards while fostering team collaboration in a fast-paced environment. Driven and strategic, offering deep understanding of organizational leadership and operational excellence. Possess high knowledge in finance management and team coordination, paired with strong communication and analytical skills. Committed to fostering organizational growth and delivering impactful results.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housing Inspector
Housing Authority of the City of Shamokin
11.2024 - 04.2025
- Responsible for conducting physical inspections of HUD-assisted housing properties using the National Standards for the Physical Inspection of Real Estate (NSPIRE).
- Educated property owners on proper maintenance practices to promote ongoing adherence to housing standards.
- Evaluated property conditions and identified necessary repairs for tenant safety and satisfaction.
- Maintained accurate records of all inspections, enabling timely follow-up actions for necessary repairs or improvements.
- Collaborated with other inspectors and agencies for comprehensive evaluations of housing units.
Supportive Services Coordinator
Madison Court Apartments, 1 LP
01.2024 - 04.2025
- Assisted in managing operations for 32-unit low income housing tax credit property. Collaborated with residents and local service providers to develop supportive service programs.
- Maintain all necessary information regarding services of residents.
- Review and submit all billing and program reports required by funding sources and monitoring entities.
- Attend all required meetings and prepare and participate in additional and/or special projects as required from time to time.
- Assists in negotiating or executing housing assistance payment (HAP) contracts between the property owner and the housing authority.
- Interviews applicants for the program to determine eligibility and calculates rent; maintains waiting lists.
- Collects, analyzes, and evaluates statistical data for use in planning and monitoring the Housing Choice Voucher Program in compliance with HUD regulations.
- Coordinated lease agreements, ensuring compliance with regulations and property standards.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Housing Specialist
Housing Authority of the City of Shamokin
08.2022 - 04.2025
- Assists in negotiating or executing housing assistance payment contracts between the property owner and the housing authority.
- Collects, analyzes, and evaluates statistical data for the Housing Choice Voucher Program Project Manager’s use in planning and monitoring the Housing Choice Voucher Program in compliance with HUD Regulations.
- Completes annual and interim reexaminations of residents to determine income, family composition, and recalculation/reverification of rent in compliance with the Housing Opportunity Through Moderation Act of 2016 (HOTMA).
- Familiarizes families with their rights and obligations under the lease and appropriate landlord-resident laws.
- Analyzed local housing market trends, utilizing data to advocate for the development of additional affordable housing units in areas with high demand.
Education
No Degree - Human Services & Restorative Justice
Pennsylvania College of Technology
Williamsport, PASkills
- Knowledge of regulatory government agency rules
- Skilled and knowledge of the Section 8 Housing Choice Voucher (HCV) Program
- Property Management
- Expertise in Low Income Housing Tax Credits (LIHTC)
- Proficient in arithmetic calculations
- Ability to maintain records and reports
- Proficient in fostering collaborative work environments
- Clear and concise communication
- Experienced in Microsoft Word and Excel, etc
- Knowledge in applying laws and regulations
- Understanding of landlord-tenant laws
Accomplishments
- Achieved a perfect score of 130/100 on my first Section 8 Management Assessment Program (SEMAP), closing all prior corrective action plans through precise, efficient execution.
- Fulfilled the certification requirements of Nan McKay & Associates, INC. and NMA University, by successful completion of the National Standards for the Physical Inspection of Real Estate (NSPIRE) for Housing Choice Voucher Examination.
- Fulfilled the certification requirements of Nan McKay & Associates, INC. and NMA University, by successful completion of the Choice Voucher Specialist Certification.
- Documented and corrected Low‑Income Housing Tax Credit file errors for all PHFA‑required tenant income certifications after a file audit, resulting in a final report showing zero instances of non‑compliance.
Certification
- Certified Housing Choice Voucher Specialist, Nan McKay & Associates, Inc. and NMA University, Through successful completion of the Housing Choice Voucher Specialist Seminar and Examination with accuracy and efficiency.
- Certified Housing Choice Voucher Inspector, Nan McKay & Associates, Inc. and NMA University, Through successful completion of the Seminar and Examination for the new National Standards for the Physical Inspection of Real Estate (NSPIRE).
Timeline
Housing Inspector
Housing Authority of the City of Shamokin
11.2024 - 04.2025
Supportive Services Coordinator
Madison Court Apartments, 1 LP
01.2024 - 04.2025
Housing Specialist
Housing Authority of the City of Shamokin
08.2022 - 04.2025
No Degree - Human Services & Restorative Justice
Pennsylvania College of Technology