Abigail Baker
Union
Summary
Detail-oriented Medical Assistant with experience in patient intake, electronic health records management, and specimen processing. Known for strong communication skills and a commitment to maintaining data integrity, ensuring a seamless patient experience.
Overview
11
11
years of professional experience
Work History
Non-Certified Medical Assistant
Healthcare 360
Ronceverte, WV
01.2025 - Current
- Assisted in patient intake and triage, ensuring accurate documentation of medical history.
- Collaborated with healthcare providers to coordinate patient care and follow-up appointments efficiently.
- Managed electronic health records, maintaining data integrity and confidentiality in compliance with regulations.
- Conducted vital sign assessments, providing timely updates to medical staff for effective decision-making.
- Supported laboratory operations by preparing specimens for testing and ensuring proper labeling protocols were followed.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
Phlebotomist Technician
CAMC Greenbrier Valley Medical Center
Ronceverte, WV
12.2023 - 08.2025
- Collected blood samples efficiently while adhering to safety protocols and infection control measures.
- Assisted in patient preparation for blood draws, ensuring comfort and reducing anxiety.
- Maintained accurate records of specimen collection and patient information for compliance.
- Collaborated with healthcare team to streamline sample processing and improve turnaround times.
- Educated patients on procedures, enhancing understanding and cooperation during blood collection.
- Utilized electronic health record systems to document patient interactions and test results accurately.
- Trained new staff on phlebotomy techniques and safety standards, fostering a collaborative work environment.
Kindergarten Teacher
Seneca Trail Christian Academy
Organ Cave, WV
08.2022 - 11.2022
- Developed and implemented engaging lesson plans for diverse learning styles.
- Fostered a positive classroom environment to enhance student participation and collaboration.
- Assessed student progress regularly to tailor instruction and support individual growth.
- Integrated technology tools to enrich learning experiences and streamline communication with parents.
- Collaborated with colleagues to design interdisciplinary projects that promote critical thinking skills.
- Organized parent-teacher conferences to discuss student achievements and areas for improvement.
Daycare Teacher
Monroe Daycare Center
Union, WV
07.2020 - 09.2020
- Developed and implemented engaging lesson plans that fostered creativity and curiosity among children.
- Facilitated daily activities that promoted social skills and emotional development in young learners.
- Monitored and assessed child progress, ensuring individual needs were met through tailored educational approaches.
- Collaborated with parents to provide updates on child development and address any concerns effectively.
- Maintained a safe and clean environment, adhering to health regulations and best practices in childcare.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Waitress
Nanny's Bakery and Cafe
Union, WV
01.2015 - 03.2018
- Provided exceptional customer service in fast-paced dining environment.
- Managed tables efficiently, ensuring timely order delivery and guest satisfaction.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Trained new waitstaff on menu items, service standards, and POS systems.
- Handled cash transactions accurately and processed payments promptly.
- Resolved customer complaints professionally, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to meet health standards.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
GED -
Home School
Union WVCertificate of Technical Studies - Phlebotomy
Monroe County Vocational And Technical Center
Lindside12-2023
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Organization skills
- Time management
- Telephone skills
- Data entry
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
Timeline
Non-Certified Medical Assistant
Healthcare 360
01.2025 - Current
Phlebotomist Technician
CAMC Greenbrier Valley Medical Center
12.2023 - 08.2025
Kindergarten Teacher
Seneca Trail Christian Academy
08.2022 - 11.2022
Daycare Teacher
Monroe Daycare Center
07.2020 - 09.2020
Waitress
Nanny's Bakery and Cafe
01.2015 - 03.2018
GED -
Home School
Certificate of Technical Studies - Phlebotomy
Monroe County Vocational And Technical Center