Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
5
5
years of professional experience
Work History
Non-Certified Medical Assistant
Podiatry Center of New Jersey
05.2021 - Current
Perform administrative duties such as answering phones, scheduling appointments, maintaining medical records, and collecting insurance information and any copays
Verifies patient information by interviewing patients, recording medical history, and confirming the purpose of the visit
Sanitized, restocked, and organized exam rooms and medical equipment.
Called and faxed pharmacies to submit prescriptions and refills.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Receptionist
Windsor Garden Care and Rehabilitation Center
08.2020 - 07.2021
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Intern
S.W.E.P Summer Program
06.2019 - 08.2019
Transfer media files from VCR to DVD
Organized and filed important documents
Answering phone calls and taking detailed messages when necessary.
Media Center Assistant
Bloomfield College Library
09.2018 - 08.2019
Transfer of media files from VCR to DVD
Evaluated new technologies and tools, recommending their implementation into the Media Center to enhance student learning experiences.
Provided one-on-one assistance to students with specific technology needs or challenges, ensuring equal access to educational tools.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Volunteered to help with special projects of varying degrees of complexity.
Assisted teachers with technology integration for engaging multimedia presentations.
Intern
Jersey Cares Program
01.2019 - 05.2019
Helped digitize library yearbooks and other college archival materials housed in the library
Prepare some short workshops on software topics
Prepare pathfinders on selected topics to assist students researching on said topics.
Education
Bachelor of Arts in Sociology -
Bloomfield College
Bloomfield, NJ
05.2020
NJ High School Diploma -
Thomas Jefferson Arts Academy
Elizabeth, NJ
06.2016
Skills
Human Subject Research Training Certified by NIH
Bilingual in English and Spanish
Knowledge in Final Cut Pro, Microsoft Office and Publisher
Patient Scheduling
Data Entry
HIPAA Compliance
Customer Service
Empathy and Compassion
Administrative Support
Clerical Support
Organization Skills
Time Management
Timeline
Non-Certified Medical Assistant
Podiatry Center of New Jersey
05.2021 - Current
Receptionist
Windsor Garden Care and Rehabilitation Center
08.2020 - 07.2021
Intern
S.W.E.P Summer Program
06.2019 - 08.2019
Intern
Jersey Cares Program
01.2019 - 05.2019
Media Center Assistant
Bloomfield College Library
09.2018 - 08.2019
Bachelor of Arts in Sociology -
Bloomfield College
NJ High School Diploma -
Thomas Jefferson Arts Academy
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