ABIGAIL BARKER
Murphy,NC
Summary
Dedicated restaurant professional with demonstrated proficiency in customer service, and time management in a fast-paced environment. Excellent at diagnosing and developing viable solutions. Skilled verbal and written communicator with years of experience developing excellent connections and surpassing goals. Disciplined leader with advanced conflict resolution skills, good organizational abilities and proactive approach.
Overview
4
4
years of professional experience
Work History
Training Supervisor
Twisted Tomato
Blue Ridge, Georgia
12.2024 - Current
- Learning positions to better understand the fundamentals of the restaurant; including hosting, food running, expo window, bartending, and serving
- Promoted a culture of continuous learning and improvement within the organization.
- Effectively training new employees on techniques and fundamentals
- Created testing and evaluation procedures to assess performance before, during and after training sessions.
Server/Certified Trainer
Longhorn Steakhouse
Round Rock, TX
06.2024 - 12.2024
- Demonstrated hospitality and customer service while greeting tables
- Delivered food and beverages promptly to customers
- Kept food service and preparation areas clean and neat
- Listened to guest needs and responded promptly to personalized service
- Trained new servers in company policies, guest service standards, and best practices
- Followed safety, sanitization, and food handling guidelines
Take-Out Server
Longhorn Steakhouse
Blairsville, GA
04.2021 - 03.2024
- Arranged, packaged, and garnished food complied with established guidelines
- Observed safe food-handling techniques
- Handled food orders over the phone and online pickup
- Delivered packaged food to guests
Hostess
Longhorn Steakhouse
Blairsville, GA
04.2021 - 03.2024
- Met goals for fast table turnaround and low customer wait times by controlling guest flow
- Used table management system to serve customers and coordinate guest movements
- Assisted bussers in clearing tables to expedite turnover time between seatings
- Addressed customer concerns or complaints professionally and promptly
- Greeted guests upon arrival and escorted them to their tables
- Trained new hostesses on restaurant procedures and policies
Education
High School -
Union County High School
Blairsville, GA05.2022
Skills
- Verbal communication
- Guest satisfaction
- Team-oriented
- Positive attitude
- Motivational
- Organization
- Staff development
- Customer engagement
Timeline
Training Supervisor
Twisted Tomato
12.2024 - Current
Server/Certified Trainer
Longhorn Steakhouse
06.2024 - 12.2024
Take-Out Server
Longhorn Steakhouse
04.2021 - 03.2024
Hostess
Longhorn Steakhouse
04.2021 - 03.2024
High School -
Union County High School