Led excursions for high-profile guests, cultivating relationships that drove referrals, activity upsells, and repeat bookings.
Physical Therapist Assistant
The Orthopedic Specialty Hospital
10.2022 - 05.2024
Delivered personalized treatment plans while clearly communicating the long-term value of continued therapy
Exercise Therapist
Intermountain Medical Center
04.2018 - 09.2022
Motivated and instructed patients through personalized cardiac rehab protocols
Supported therapists in patient progress tracking, boosting engagement and compliance
Trip Leader
Humanitarian Experience Inc
01.2017 - 01.2021
Managed logistics for groups of 20+ in high-pressure, international environments, to deliver transformational group experiences through relationship-building and cultural experiences.
Ambassador
Utah State University
01.2013 - 01.2019
Represented USU to prospective students and families through personalized tours, tailored events, and cold calls to prospective students.
Served as student liaison hosting alumni donors, to strengthen engagement and support.
Receptionist/Billing/Translator
Cache Valley Community Health Center
04.2017 - 01.2018
Oversaw front-desk duties, providing flexible billing solutions & scheduling next steps to ensure repeat visits and a positive patient experience.
Bridged communication gaps by translating medical & financial information for Spanish-speaking clients
Sales Representative
Western Star Souvenir
06.2013 - 06.2016
Managed regional wholesale accounts and consistently exceeded seasonal sales goals
Prospected and pitched products to new retail clients, driving business expansion across multiple states
Education
Associate of Applied Science - Physical Therapist Assistant
Salt Lake Community College
Salt Lake City, UT
12.2021
Bachelors of Science - Kinesiology and Exercise Science
Utah State University
Logan, Utah
05.2019
Job Skills And Qualifications
Customer-focused and results-driven
Skilled communicator with strong interpersonal abilities
Highly organized and self-motivated
Fluent in conversational Spanish
Experienced in healthcare and sales settings
Timeline
Activities Guide
Brush Creek Ranch
06.2024 - 10.2024
Physical Therapist Assistant
The Orthopedic Specialty Hospital
10.2022 - 05.2024
Exercise Therapist
Intermountain Medical Center
04.2018 - 09.2022
Receptionist/Billing/Translator
Cache Valley Community Health Center
04.2017 - 01.2018
Trip Leader
Humanitarian Experience Inc
01.2017 - 01.2021
Sales Representative
Western Star Souvenir
06.2013 - 06.2016
Ambassador
Utah State University
01.2013 - 01.2019
Associate of Applied Science - Physical Therapist Assistant
Salt Lake Community College
Bachelors of Science - Kinesiology and Exercise Science