Overview
Work History
Skills
Timeline
Generic

Abigail Landis

Leola,PA

Overview

7
7
years of professional experience

Work History

Activities Guide

Refreshing Mountain Retreat & Adventure Center
05.2025 - Current

Goody’s Mountain Creperie
01.2025 - 04.2025
  • Greeted and took customers orders quickly and efficiently using a POS system
  • Was able to help customers with any menu or restaurant inquiries
  • Made every drink with ease on our menu, ranging from specialty lattes to cocktails to smoothies
  • Helped keep stock of all the front of house items, bussed all the tables for guests, and washed the front of house and back of house dishes.
  • Handled cash intake and the cash box at the end of the work day
  • Was able to work 10-11 hour days with ease

Activities Facilitator

YMCA of the Rockies, Snow Mountain Ranch
01.2025 - 04.2025
  • Greeted guests and booked reservations, responded to inquiries, conflicts, and requests both in person and over the phone
  • Kept track of stock of and accurately handed out recreational equipment to guests Followed safety protocols and instructed groups of up to 30 guests on safe rock climbing, archery, and tubing practices

Lift Operator

Red River Ski & Summer Area
11.2023 - 03.2024
  • Fostered productive and friendly relationships with supervisors and mountain staff Provided safe, quick, and efficient loading and unloading of guests and cargo on aerial lifts and magic carpets
  • Memorized and accurately recalled resort information to guests including ticket pricing, class data, and ski trails
  • Provided excellent customer care to guests while facilitating crowds of up to 2,000 people a day

River Guide

Browns Canyon Rafting
05.2023 - 09.2023
  • Checked off river guide for Browns Canyon and Numbers sections on the Arkansas River
  • Swiftwater rescue certified for Class III whitewater
  • Provided excellent personalized customer service to families on the river, including recollection of Arkansas River and Colorado history

River Guide

Pocono Whitewater
05.2022 - 10.2022
  • Checked off river guide on the Lehigh River
  • Trip leader on family style Class I and II rapids
  • Kayaking and rafting skills on Class I-III rapids
  • Experience photographing, editing, and distributing photos of family raft trips

Farm Hand

Landis Poultry Farm
03.2018 - 04.2022
  • Responsible for up to $1k in cash and check flow operations per day
  • Regularly cleaned out animal living spaces ensuring safe, human living conditions for livestock
  • Provided attentive care to livestock including feeding, birthing, grooming, and pasturing to chickens, turkeys, horses, goats, and cows (also involved humane practices of processing poultry to sell)

Cashier

Sports Zone
10.2019 - 03.2020
  • Listened attentively to guest needs and actively took food orders & served food to guests following Safeserve policies
  • Followed company opening and closing cleaning procedures and safely handled chemicals to sanitize guest spaces

Skills

  • Customer service Teamwork
  • Retail experience
  • Microsoft Word & Xcel OSHA
  • Cash handling
  • ActiveNet
  • Certified
  • HotelKey, AetivityKey, & RetailKey
  • Swiftwater Class III Certified

Timeline

Activities Guide

Refreshing Mountain Retreat & Adventure Center
05.2025 - Current

Goody’s Mountain Creperie
01.2025 - 04.2025

Activities Facilitator

YMCA of the Rockies, Snow Mountain Ranch
01.2025 - 04.2025

Lift Operator

Red River Ski & Summer Area
11.2023 - 03.2024

River Guide

Browns Canyon Rafting
05.2023 - 09.2023

River Guide

Pocono Whitewater
05.2022 - 10.2022

Cashier

Sports Zone
10.2019 - 03.2020

Farm Hand

Landis Poultry Farm
03.2018 - 04.2022

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Abigail Landis