Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Blanco

GRANDPRAIRIE

Summary

Dedicated WFH Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

4
4
years of professional experience
2022
2022
years of post-secondary education

Work History

Customer Service Representative

CIS Group
Grapevine
08.2022 - Current
  • Maintained accurate records of customer interactions and transactions.
  • Handled escalated complaints and provided effective solutions promptly.
  • Trained new staff on customer service protocols and best practices.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Advantage Academy
Grand Prairie, TX

Skills

  • Customer relationship management
  • Product knowledge
  • Record keeping
  • Complaint resolution
  • Team leadership

Timeline

Customer Service Representative

CIS Group
08.2022 - Current

Advantage Academy
Abigail Blanco