Abigail Blumer
Orlando,FL
Summary
Motivated and dependable UCF student with strong customer service experience and a background in leadership, volunteer work, and community involvement. Demonstrates excellent communication, organization, and interpersonal skills through active participation in campus organizations and over 100 hours of volunteer service. Eager to contribute to a professional healthcare environment while gaining valuable experience and continuing to develop new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
JCrew
05.2026 - Current
- Assisted customers in selecting apparel, enhancing overall shopping experience.
- Managed inventory levels and ensured accurate stock replenishment on sales floor.
- Provided product knowledge, promoting features and benefits to drive customer engagement.
- Collaborated with team members to maintain visual merchandising standards across store displays.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Volunteer
Make-A-Wish
08.2024 - Current
- Assisted in organizing fundraising events, promoting awareness of the organization's mission and goals.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Brand Representative
Alumni Hall
05.2025 - 12.2025
- Developed strong product knowledge to effectively communicate features, benefits, and unique selling points to customers
- Provided exceptional customer service by actively listening to customer needs and recommending appropriate products or solutions
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and processing incoming shipments
- Maintained a clean and organized work area to provide an inviting shopping environment for customers
- Actively participated in team meetings to share best practices, discuss challenges, and brainstorm innovative ideas
Sales Associate
American Eagle Outfitters
05.2024 - 08.2024
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items
- Maintained a clean and organized work environment to enhance the shopping experience for customers
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale
- Demonstrated excellent time management skills by efficiently handling multiple tasks simultaneously during busy periods
Receptionist
Superior Plaster and Stucco
04.2022 - 06.2024
- Managed a high volume of incoming calls, efficiently routing them to the appropriate departments
- Scheduled appointments and maintained calendars for multiple executives, ensuring optimal time management
- Responded to inquiries from clients and employees in a timely manner, providing accurate information or directing them to the appropriate resources
- Assisted with administrative tasks such as filing documents, photocopying materials, and preparing correspondence
- Resolved customer complaints or issues promptly and professionally to maintain customer satisfaction
Education
Political Science
University of Central Florida
Orlando, FL05.2028
High school diploma - undefined
Santa Fe High School
Alachua, FL06.2024
Skills
- Microsoft Word
- Time management
- Retail sales
- Phone etiquette
- Customer service
- Conflict management
- Teamwork and collaboration
- Problem-solving skills
Certification
- Driver's License
- CPR Certification
- AED Certification
Languages
American Sign Language - Intermediate
English
Timeline
Sales Associate
JCrew
05.2026 - Current
Brand Representative
Alumni Hall
05.2025 - 12.2025
Volunteer
Make-A-Wish
08.2024 - Current
Sales Associate
American Eagle Outfitters
05.2024 - 08.2024
Receptionist
Superior Plaster and Stucco
04.2022 - 06.2024
High school diploma - undefined
Santa Fe High School
Political Science
University of Central Florida