Abigail Bonenfant
Ctr. Tuftonboro
Summary
Certified Phlebotomy Technician with a strong foundation in customer service and attention to detail, supported by 4 years of diverse experience in fast-paced environments. Demonstrates an unwavering commitment to maintaining precise procedures and enhancing patient care, leveraging skills in venipuncture, order of draw, and needle disposal. Aspires to contribute to a forward-thinking healthcare team, utilizing teamwork and a strong work ethic to ensure exceptional service delivery.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Wentworth-Douglass Hospital
12.2024 - Current
- Enhanced patient experience through compassionate care during blood draws.
- Labeled tubes and adhered to specimen handling directions.
- Centrifuged blood samples per clinical protocols.
- Boosted laboratory efficiency via accurate specimen organization.
- Packaged specimens for shipping to central lab.
- Facilitated communication between lab personnel and external entities.
- Improved team productivity by cross-training in various laboratory tasks, including centrifugation, urinalysis, and recordkeeping.
SERVER
Back Bay Boathouse Restaurant
11.2023 - 12.2024
- Serve customers efficiently to ensure satisfaction and operations.
- Manage cash and credit transactions accurately to maintain financial integrity.
- Collaborate with team to optimize workflow and improve dining experience.
- Assist with opening and closing tasks to support smooth restaurant operations.
- Instruct guests on menu specials, take orders, and address questions.
SERVER
Wolfetrap
05.2023 - 11.2023
- Delivered exceptional customer service and ensured satisfaction.
- Collaborated with team for efficient operations.
- Supported restaurant opening and closing tasks.
- Provided food service to tables and bar as needed.
- Maintained prompt, attentive service for positive dining experience at Wolfetrap.
Inn Keeper
Inn on Main
04.2022 - 07.2022
- Managed daily inn operations, fostering a welcoming atmosphere. Coordinated with staff to ensure guest satisfaction and smooth operations.
- Maintained meticulous records of reservations, payments, and guest preferences. Ensured rooms met highest standards of cleanliness and comfort.
Education
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
09.2024
Health Science - undefined
New Hampshire Technical Institute
Concord, NHundefined
Kingswood Regional High School
01.2020
Skills
- Strong Work Ethic
- Customer Service
- Blood Collection
- Order of Draw
- Needle Disposal
- Venipuncture
- Teamwork and Collaboration
- Attention to Detail
- Patient care
- Specimen handling
- Patient support
Timeline
Phlebotomist
Wentworth-Douglass Hospital
12.2024 - Current
SERVER
Back Bay Boathouse Restaurant
11.2023 - 12.2024
SERVER
Wolfetrap
05.2023 - 11.2023
Inn Keeper
Inn on Main
04.2022 - 07.2022
Health Science - undefined
New Hampshire Technical Institute
undefined
Kingswood Regional High School
Certified Phlebotomy Technician -
Phlebotomy Training Specialists
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