Abigail Burdett
Salt Lake City,UT
Summary
Diligent Server with strong background in fine dining and fast casual service. Adept at providing exceptional customer service and ensuring elegant dining experience. Demonstrated expertise in menu knowledge and wine pairings, enhancing guest satisfaction and retention.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fine Dining Server
Stanza Italian Bistro and Wine Bar
04.2022 - 10.2024
- Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.
- Worked closely with the sommelier to provide personalized wine selections based on guests'' tastes and meal choices.
- Trained new servers on fine dining etiquette and company standards, improving overall team performance.
- Supported special events such as weddings or corporate functions, executing flawless service tailored to unique requirements.
- Contributed to successful events by efficiently setting up tables, chairs, and place settings according to the client''s specifications.
- Hired as a Host and was quickly promoted to Server.
Lead Server
Laziz Kitchen
04.2022 - 04.2023
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Resolved customer complaints promptly and professionally, maintaining positive relationships with patrons.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Expedited high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
Nanny
The Nanny Tree
08.2021 - 05.2022
- Cared for two children, ages three and eight
- Transported children to and from school, appointments and extracurricular activities
- Served as an on-call care provider overnight
- Provided a welcoming, child-friendly environment, which encourages social and emotional development
- Planned, coordinated, and prepared nutritious meals for both kids
Special Education Paraprofessional
Highland Park Elementary School
08.2019 - 04.2021
- Aided in Physical and Occupational Therapy for students
- Lead class wide lessons
- Effectively assisted classroom teacher in implementing lessons in science, math, reading, writing, art and music
- Assisted students in one on one and group interactions
- Recorded data documenting student behavior for instruction
- Encouraged students to persevere with challenging tasks
- Employed quick and effective problem in high stress situations such as that of student distress or self endangerment
Hostess/Food Expeditor
Este Pizza
03.2019 - 02.2020
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Expedited both in house and to-go orders during peak hours efficiently, while running cashier stand and appetizer stations.
Education
High School Diploma -
Highland High School
Salt Lake City, UT06-2019
Skills
- Restaurant experience
- Banquet experience
- Customer service
- Coffee experience
- Hospitality
- Guest services
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
Timeline
Fine Dining Server
Stanza Italian Bistro and Wine Bar
04.2022 - 10.2024
Lead Server
Laziz Kitchen
04.2022 - 04.2023
Nanny
The Nanny Tree
08.2021 - 05.2022
Special Education Paraprofessional
Highland Park Elementary School
08.2019 - 04.2021
Hostess/Food Expeditor
Este Pizza
03.2019 - 02.2020
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Alcohol Certification - National Restaurant Association.
High School Diploma -
Highland High School
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