Abigail Butler
Searsmont,ME
Summary
Dynamic hospitality professional with extensive experience at Blue Barren Restaurant & Distillery, excelling in customer service and organizational proficiency. Proven track record in enhancing guest experiences and training staff, while maintaining high sanitation standards. Adept at quick problem solving and fostering brand loyalty through exceptional service.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Tasting Room Associate
Blue Barren Restaurant & Distillery
Camden, ME
08.2025 - 08.2026
- Delivered exceptional customer service in tasting room, enhancing guest experiences and fostering brand loyalty.
- Guided guests through product tastings, providing detailed information on distillation processes and flavor profiles.
- Trained new associates on operational procedures and tasting protocols, promoting a knowledgeable workforce.
- Assisted in inventory management, tracking stock levels and coordinating orders for spirits and merchandise.
Head Hostess
Blue Barren Restaurant & Distillery
Camden, ME
08.2024 - 08.2026
- Oversaw guest seating arrangements to optimize flow and enhance dining experience.
- Trained and mentored new host staff to ensure consistency in service standards.
- Coordinated reservations and managed waitlists using reservation software efficiently.
- Monitored front-of-house operations to maintain cleanliness and organization throughout shifts.
- Assisted in planning special events, tailoring services to meet unique guest needs and preferences.
- Coordinated large parties and events, ensuring seamless service from arrival through departure.
- Handled guest complaints with tact and diplomacy, working to find satisfactory resolutions promptly.
Head Baker
Brodis Blueberries
Hope, ME
08.2025 - 09.2026
- Led daily production of baked goods, ensuring consistent quality and adherence to recipes.
- Developed new product lines based on seasonal availability of blueberries, enhancing menu diversity.
- Streamlined baking processes, increasing output while maintaining high standards of food safety.
- Standardized procedures for ingredient preparation, improving overall workflow efficiency in the kitchen.
Hostess
The Waterfront Restaurant
Camden, ME
04.2023 - 04.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize table turnover and guest experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Busser
The Waterfront Restaurant
Camden, ME
04.2023 - 04.2024
- Maintained cleanliness and organization of dining areas to enhance guest experiences.
- Assisted servers by promptly clearing and resetting tables during peak hours.
- Supported kitchen staff by efficiently transporting dishes and utensils as needed.
- Contributed to team communication, ensuring smooth service flow throughout shifts.
- Trained new bussers on best practices for efficiency and service standards.
Education
High School Diploma -
Camden Hills Regional Highschool
Rockport, ME06.2026
No Degree - Occupational Therapy
University of Southern Maine
Portland, MESkills
- Workplace safety
- Customer service
- Quick problem solving
- Organizational proficiency
- Payment processing
- Sanitation standards
- Food safety
Certification
CPR and First Aid Certification
Timeline
Tasting Room Associate
Blue Barren Restaurant & Distillery
08.2025 - 08.2026
Head Baker
Brodis Blueberries
08.2025 - 09.2026
Head Hostess
Blue Barren Restaurant & Distillery
08.2024 - 08.2026
Hostess
The Waterfront Restaurant
04.2023 - 04.2025
Busser
The Waterfront Restaurant
04.2023 - 04.2024
High School Diploma -
Camden Hills Regional Highschool
No Degree - Occupational Therapy
University of Southern Maine