Abigail Canney
Newburyport
Summary
Business Management undergraduate with experience in hands-on customer service, data handling, and shift management. Skilled in building positive client and customer relations, strategic planning, and regulatory compliance. Proficient in managing multiple responsibilities simultaneously in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Shift Manager (Seasonal)
Biggart's Ice Cream
Haverhill
06.2022 - Current
- Supervised shift operations
- Quality customer service in a fast-paced environment
- Trained new staff on operational procedures and protocols.
Front Desk and Client Relations
Club Pilates Studio
Newburyport
06.2022 - 05.2025
- Managed high volume inquiries via phone, text and email ensuring professional responses.
- Maintained front desk operations including data entry, filing, and administrative support.
- Fostered positive client relationships, enhancing customer satisfaction.
Animal Care
Aintree Boarding
Boxford
08.2021 - 03.2022
- Ensured animal safety while maintaining a secure environment
- Attentive customer service: addressing client needs professionally.
- Maintained accurate records of animal care activities, including feeding times and medications administered.
Education
Undergraduate - Business Management
University of New Haven
West Haven05.2028
Skills
- Strategic planning
- Data analysis and reporting
- Handling multiple tasks in a fast-paced setting
- Communication and team collaboration
- Client relationship management
- Team management
References
- Hannah Dawber, Club Pilates, 508-904-5196, newburyportgm@clubpilates.com
- Caitlyn Roche, Biggart's Ice Cream, 978-476-9766, horseshoesundae@gmail.com
Timeline
Shift Manager (Seasonal)
Biggart's Ice Cream
06.2022 - Current
Front Desk and Client Relations
Club Pilates Studio
06.2022 - 05.2025
Animal Care
Aintree Boarding
08.2021 - 03.2022
Undergraduate - Business Management
University of New Haven
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