Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Novant Health Orthopedics & Sports Medicine
07.2022 - Current
Sanitized, restocked, and organized exam rooms and medical equipment.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Scheduled appointments/surgery, registered patients, and distributed sample pharmaceuticals as prescribed.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Completed clinical procedures and gathered patient data for interpretation by physician.
Taught patients about medications, procedures, and care plan instructions.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Verified patient insurance coverage and collected required co-payments.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Work study student
Salem Neurological Center
03.2022 - 05.2022
Helped with administrative support by managing incoming calls, coordinating files and
sorting mail
Produced high-quality communications for internal and external use
Gained operational knowledge and supported departmental needs
Interacted respectfully with others to offer ideas, identify issues and provide assistance
Complied with departmental protocols and procedures
Prepared rooms and materials and recorded essential information
I greeted incoming office visitors, asked questions and directed individuals to office locations
Managed supplies processed new orders and maintained inventory, organization for team
Fielded phone calls took messages and directed callers to appropriate personnel
Interacted with patients by phone or in-person to provide information
Kept office supplies well organized and sufficiently stocked, placing orders promptly to
replenish materials before they depleted
Promptly received and forwarded incoming communications, such as
Phone calls, emails, and letters, to appropriate staff.
PCA
Bermuda Village
06.2021 - 11.2021
Increased patient satisfaction by assisting people with personal tasks like dressing and walking
Built relationships with patients, caregivers, and healthcare professionals in order to help patients achieve their personal care plan goals
Used mobility devices and equipment to transfer patients from chairs to beds, following all safety procedures to avoid injuries
Followed and enforced safety protocols to protect patients and workers
Assisted with daily living activities and coordinated and ensured a safe patient living environment
Assisted patients with bathing, grooming, and other hygiene requirements
By keeping areas clean, changing linens, and collecting trash, I was able to prepare rooms for patients and prevent infections.
Fast Food Cashier
Bojangles
08.2018 - 03.2021
Prepared orders for customers by arranging food items on serving trays and placing
them in take-out packaging
Wiped down counters and sanitized equipment to keep the food prep and dining areas
clean
Kept the food preparation areas clean, sanitized, and well-organized
Restocked condiments, beverages, and supplies while keeping the service areas clean
Processed payments and counted change to complete transactions
Assisted the counter staff in packing and distributing ready orders to customers
Assisted wait staff and other members of the team in completing tasks
Took orders by listening to customers and recording menu selections, substitutions,
and add-ons.
Education
Medical Assisting - Diploma -
Surry Community College
2022
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Forbush High School
2020
Skills
Assisting patients with mobility aids
Assisting patients with daily activities
Patient privacy and confidentiality
Observing responses
Companionship and emotional support
Efficient and reliable team player
Customer service oriented
Flexible and adaptable
Organizational ability
Time management
Credit card payment processing
Charting Expertise
Medical Terminology
Medical Records Management
Clinical Applications
Medical Procedures Understanding
First Aid
Monitoring Patient Progress
Vital Sign Monitoring
Customer Service
Direct Patient Care
Communicating with Patient Families
Patient Assessments
Ambulating and Repositioning Patients
Restocking Lab Supplies
Specimen Collection
Certification
BLS - American Heart Association
RMA - Registered Medical Assistant
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Medical Assistant
Novant Health Orthopedics & Sports Medicine
07.2022 - Current
Work study student
Salem Neurological Center
03.2022 - 05.2022
PCA
Bermuda Village
06.2021 - 11.2021
Fast Food Cashier
Bojangles
08.2018 - 03.2021
Medical Assisting - Diploma -
Surry Community College
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Forbush High School
BLS - American Heart Association
RMA - Registered Medical Assistant
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