Summary
Work History
Education
Skills
Timeline
Generic

Abigail Carrow

Lodi,NY

Summary

Dynamic Assistant Store Manager at Dollar General with proven problem-solving abilities and a strong focus on customer service. Enhanced store efficiency through strategic merchandising and effective team leadership, resulting in improved sales and a positive work culture. Skilled in employee scheduling and maintaining attention to detail in high-pressure environments.

Work History

Assistant Store Manager

Dollar General
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Supervisor

Kinney Drugs
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.

Direct Support Professional

ARC of Cortland Madison
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
  • Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
  • Assisted disabled clients to support independence and well-being.

Line Cook

Applebee's Grill + Bar
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Plated and presented all dishes to match established restaurant standards.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Checked food temperature regularly to verify proper cooking and safety.
  • Boosted employee morale through positive attitude, willingness to assist others when needed.

Nutrition Specialist

Cayuga Medical Center
  • Ensured regulatory compliance within the practice by staying current on industry standards and implementing updated guidelines accordingly.
  • Enhanced patient recovery rates by collaborating with healthcare teams to formulate effective nutritional interventions.
  • Increased client satisfaction with comprehensive assessments of individual nutritional needs and preferences.
  • Contributed to a positive work environment through active participation in team meetings, sharing best practices, and mentoring junior colleagues when necessary.
  • Facilitated group workshops on various topics such as healthy cooking techniques, mindful eating habits, and understanding food labels for better decisionmaking.
  • Elevated patient outcomes in hospital settings by working closely with medical staff to address malnutrition and optimize dietary interventions during treatment periods.
  • Developed and prepared low-fat, low-cholesterol and chemical-free meals.

Education

High School Diploma -

TST Boces
Ithaca, NY
2018

Skills

  • Problem-solving
  • Customer service
  • Customer experience
  • Time management
  • Team building and leadership
  • Store opening and closing
  • Attention to detail
  • Customer service management
  • Employee scheduling
  • Pricing and markdowns
  • Staff scheduling

Timeline

Assistant Store Manager

Dollar General

Supervisor

Kinney Drugs

Direct Support Professional

ARC of Cortland Madison

Line Cook

Applebee's Grill + Bar

Nutrition Specialist

Cayuga Medical Center

High School Diploma -

TST Boces

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