Abigail Casas
Edinburg,TX
Summary
Skilled Bar Team Leader with experience in hospitality and customer service. Strengths include leadership, team management, and maintaining high standards of bar operations. Significant contributions to previous roles include streamlining processes, improving customer satisfaction, and enhancing team productivity. Possess solid knowledge of cocktails, beverage pairings and inventory control.
Overview
8
8
years of professional experience
Work History
Bar Team Leader
The Still Tap
Mission, TX
07.2024 - Current
- Designed a unique cocktail menu tailored for special events and seasonal occasions.
- Sorted and priced liquors to maintain accurate inventory and ensure competitive pricing.
- Maintained high standards of customer service, enhancing the overall customer experience.
- Performed essential bar duties, including cleaning and organizing, to maintain a hygienic and efficient work environment.
Bar and Restaurant Manager
Elite Poker Lounge (NoWhere Lounge)
McAllen, TX
12.2023 - 07.2025
- Created detailed budget spreadsheets to ensure accurate financial planning and control.
- Managed employee scheduling to guarantee adequate staffing and smooth restaurant functions.
- Managed inventory and placed orders for kitchen and bar products through suppliers such as Ben E. Keith, Cintas, Specs, and Glazier's.
- Analyzed and calculated plate costs to determine accurate pricing for each cocktail and dish.
- Evaluated weekly data on item popularity, labor, product costs, and specials.
Finance Manager
Mad Boar Harley-davidson
San Benito, TX
12.2022 - 11.2023
- Engaged with financial institutions to streamline banking processes and enhance operational efficiency.
- Protected customers' personal information, ensuring confidentiality and compliance with data protection regulations.
- Managed substantial financial transactions with precision.
- Ensured meticulous organization of work portfolios, facilitating efficient deal management, month-end closeouts, and bike sales tracking.
Bartender
The Flying Walrus
McAllen, TX
08.2020 - 10.2022
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Performed opening and closing duties including restocking supplies.
- Balanced daily registers and generated sales reports for management.
Bar Lead
District of Mcallen
McAllen, TX
02.2018 - 10.2020
- Effectively multitasked within fast-paced environment.
- Conducted regular performance evaluations for bar staff members.
- Developed menus that included beer, wine, spirits, cocktails, and other drinks.
- Demonstrated knowledge of various types of beers, wines, liquors and mixed drinks.
- Resolved customer complaints quickly and efficiently.
- Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Bartender
Roof 324
McAllen, TX
09.2017 - 04.2019
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Balanced daily registers and generated sales reports for management.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Some College (No Degree) - Business Finance
University of Arizona
Tucson, AZSkills
- Upselling strategies
- Staff management
- Menu development
- Team motivation
- Team building
- Wine and liquor expertise
- Foodservice management
- Strategic planning
- Customer service
- Marketing and sales experience
- Vendor negotiation
- Event planning
- Restaurant management
- Problem-solving
- Product ordering knowledge
- Budget development
Languages
English
Professional
Spanish
Professional
ESL
Limited
Timeline
Bar Team Leader
The Still Tap
07.2024 - Current
Bar and Restaurant Manager
Elite Poker Lounge (NoWhere Lounge)
12.2023 - 07.2025
Finance Manager
Mad Boar Harley-davidson
12.2022 - 11.2023
Bartender
The Flying Walrus
08.2020 - 10.2022
Bar Lead
District of Mcallen
02.2018 - 10.2020
Bartender
Roof 324
09.2017 - 04.2019
Some College (No Degree) - Business Finance
University of Arizona