Abigail Christianson
Mandan,ND
Summary
Adept at multitasking and guest engagement, I excelled in roles at The Pier and Dutch Bros LLC, enhancing customer experiences through exceptional service and efficient team collaboration. Trained and supervised staff, significantly improving service standards. Skilled in cash handling and POS systems, I consistently contributed to seamless operational flow and positive financial outcomes. I also showcase my strong work ethic and commitment to excellence in a fast paced environments.
Overview
3
3
years of professional experience
Work History
Server/Bartender
The Pier
Bismarck, ND
05.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Barista Shift Supervisor
Dutch Bros LLC
Payson, AZ
03.2023 - 12.2023
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Barista
Dutch Bros LLC
Phoenix, AZ
08.2021 - 03.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
No Degree - Radiology Tech
Maricopa Community Colleges, Paradise Valley Community College
Phoenix, AZRadiology Tech
University of Mary
Bismarck, NDSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
Timeline
Server/Bartender
The Pier
05.2024 - 12.2024
Barista Shift Supervisor
Dutch Bros LLC
03.2023 - 12.2023
Barista
Dutch Bros LLC
08.2021 - 03.2023
No Degree - Radiology Tech
Maricopa Community Colleges, Paradise Valley Community College
Radiology Tech
University of Mary