Abigail Cintron
New York
Summary
Dedicated building porter with strong skills in facility management and safety compliance. Proven track record in conducting building inspections, managing waste disposal, and delivering exceptional customer service.
Overview
26
26
years of professional experience
Work History
Building Porter
115 ST Developers LLC, 271 Madison Ave,l 22ND FL1
New York
05.2023 - 02.2026
- Maintained cleanliness of building common areas and facilities.
- Assisted residents with inquiries and service requests efficiently.
- Inspected building interior and exterior conditions regularly to ensure safety and cleanliness.
- Coordinated with maintenance staff to promptly address repair needs, enhancing resident satisfaction.
- Managed waste disposal and recycling processes consistently.
- Monitored security systems and reported any unusual activity immediately.
- Organized supplies and equipment for maintenance staff use effectively.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Assisted with moving furniture within the building.
- Distributed mail daily throughout the building to ensure timely communication.
- Serviced, cleaned and restocked restrooms.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed safety processes for all manual and electric cleaning equipment.
- Stripped, sealed and polished floors.
- Monitored building security by securing doors and identifying safety hazards, contributing to a safer environment.
- Steam-cleaned or shampooed carpets.
Building Porter
1516m Park Avenue PARTNERS LLC
New York
05.2023 - 02.2026
- In this job I worked on Sundays and did the same chores that I did at 115 ST DEVELOPERS LLC in which I worked the rest of the week.
- Maintained cleanliness of building common areas and facilities.
- Organized supplies and equipment for maintenance staff use effectively.
- Delivered mail throughout the building daily.
- Managed waste disposal and recycling processes consistently.
- Assisted residents with inquiries and service requests efficiently.
- Collaborated with maintenance staff to address repair needs promptly.
- Conducted regular inspections of building interior and exterior conditions.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Removed snow from sidewalks using snowplows, snow blowers or snow shovels.
- Followed safety processes for all manual and electric cleaning equipment.
- Polished windows, glass partitions or mirrors using sponges or squeegees.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Stripped, sealed and polished floors.
- Steam-cleaned or shampooed carpets.
- Monitored building security and safety by locking doors or avoiding hazards.
- Serviced, cleaned and restocked restrooms.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Replaced burned out light bulbs in common areas of the building.
- Monitored security systems and reported any unusual activity immediately.
Security Officer
Ranger American of P.R
San Juan
04.2020 - 04.2023
- Monitored premises to maintain safety and security of personnel and property.
- Conducted regular patrols to identify and address potential security threats.
- Collaborated with law enforcement during incidents to ensure swift resolution.
- Operated surveillance equipment to detect unauthorized access or suspicious behavior.
- Provided assistance and information to visitors while enforcing security protocols.
- Prepared detailed reports on daily activities and any unusual occurrences observed.
- Responded promptly to alarms, ensuring immediate action in emergency situations.
- Performed daily inspections of security equipment such as gates, locks, alarm systems, and radios, ensuring that they were operating properly.
- Provided assistance to law enforcement agencies in apprehending suspects when necessary.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Followed established protocol for responding to alarms or other emergency situations.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Interacted with customers in a professional manner while providing directions or responding to inquiries.
- Provided escorts for authorized personnel entering restricted areas within the facility.
- Communicated effectively with team members while coordinating efforts during shifts.
- Patrolled large commercial facility on irregular schedule to look for suspicious activities.
- Evaluated credentials of personnel and provided temporary badges to visitors.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Security Officer
Genesis Security Services
Carolina
04.2000 - 03.2020
- Monitored premises to ensure safety and security at all times.
- Conducted regular patrols to detect and prevent unauthorized access.
- Responded promptly to alarms and incidents, ensuring swift resolution.
- Prepared detailed reports on security incidents for management review.
- Collaborated with law enforcement during investigations and emergencies.
- Provided excellent customer service to clients and visitors on-site.
- Trained new security personnel on protocols and safety procedures.
- Maintained surveillance equipment, ensuring optimal functionality at all times.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Guarded restricted areas to prevent unauthorized entry.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Verified photo IDs and tickets to allow guests passage.
- Confirmed visitor identification prior to granting entry into the building.
- Assisted with crowd control during large events held at the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Operated communication systems between officers stationed throughout the facility.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Wrote reports outlining thefts, unauthorized access violations, or other unusual occurrences to help support later criminal or civil actions.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Monitored CCTV systems to ensure safety and security of premises.
Landscapping and Handyman
Myself
Toa Baja
01.2000 - 2021
- Completed various repair tasks for residential properties and commercial spaces.
- Installed and maintained fixtures, including doors, windows, and cabinetry.
- Assisted clients with troubleshooting home maintenance issues effectively.
- Performed routine inspections to identify potential repairs and maintenance needs.
- Operated hand tools and power tools safely for various repair projects.
- Collaborated with clients to discuss project requirements and timelines.
- Organized workspaces to ensure efficiency and safety during projects.
- Provided advice on home improvement options based on client needs and preferences.
- Replaced burned-out light bulbs and performed basic electrical repairs.
- Measured spaces for new tile flooring installation.
- Cleaned gutters to ensure proper drainage.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Operated equipment and machinery according to safety guidelines.
Education
High School Diploma -
Pedro Albizu Campos
Levittown Puerto Rico05-2004
High School Diploma -
Pedro Albizu Campos
Levittown Puerto RicoSkills
- Facility management
- Building inspections
- Equipment maintenance
- Safety compliance
- Repair troubleshooting techniques
- Chemical handling
- Exterior and interior painting
- Hole repair
- Tiling mastery
- Residential construction
- Customer service
- Team collaboration
- Effective communication
Languages
Spanish
Professional
Timeline
Building Porter
115 ST Developers LLC, 271 Madison Ave,l 22ND FL1
05.2023 - 02.2026
Building Porter
1516m Park Avenue PARTNERS LLC
05.2023 - 02.2026
Security Officer
Ranger American of P.R
04.2020 - 04.2023
Security Officer
Genesis Security Services
04.2000 - 03.2020
Landscapping and Handyman
Myself
01.2000 - 2021
High School Diploma -
Pedro Albizu Campos
High School Diploma -
Pedro Albizu Campos