Abigail Damon
Jacksonville Beach,FL
Summary
Energetic and versatile sports and event management professional with hands-on experience in athletic operations, customer service, and coaching. Skilled at running large-scale ticketing for college athletics, leading successful youth tennis programs, and building strong community connections through smart, creative marketing. Thrive in fast-paced settings, bringing a focus on teamwork, efficiency, and delivering positive experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Ticketing Graduate Assistant
University of North Florida Athletic Department
08.2023 - 05.2025
- Managed ticket sales operations for over 300 athletic events, boosting efficiency and revenue.
- Trained, and supervised event staff on ticketing operations and customer service practices to maintain smooth operations on game days.
- Collaborated with marketing and communications to support promotions and drive attendance.
Head Tennis Professional
Michael Kypriss Tennis Academy
06.2022 - Current
- Coach players from ages 5-18 with a focus on technique and strategy.
- Lead in both group clinics and private lessons, customizing training specific to the court.
- Create drills and improve players skills while building a positive and encouraging environment.
Assistant Girls Tennis Coach
Nease High School
01.2025 - 05.2025
- Coached team to state championship victory through strategic training, skill development, and in-game adjustments.
- Mentored student-athletes performance and personal growth.
Internship
Flagler College Athletic Department
05.2023 - 08.2023
- Met with local corporate sponsors across the city.
- Created various marketing brochures for the athletic department.
- Planned upcoming events by Flagler College athletics.
Sales Associate
Under Armour
05.2022 - 01.2024
- Assisted customers with product selection, providing expert advice on athletic gear.
- Maintained a clean, organized sales floor and restocked merchandise.
- Processed transactions and resolved customer issues efficiently.
Education
MBA - Marketing Concentration
University of North Florida
Jacksonville, FL05-2025
Bachelor of Science - Sport Management- Business Concentration
Southeastern University
Lakeland, FL04-2023
Certification
- PTR - Certified Tennis Coach
- USTA SafePlay Certified
- CPR Certified
Timeline
Assistant Girls Tennis Coach
Nease High School
01.2025 - 05.2025
Ticketing Graduate Assistant
University of North Florida Athletic Department
08.2023 - 05.2025
Internship
Flagler College Athletic Department
05.2023 - 08.2023
Head Tennis Professional
Michael Kypriss Tennis Academy
06.2022 - Current
Sales Associate
Under Armour
05.2022 - 01.2024
MBA - Marketing Concentration
University of North Florida
Bachelor of Science - Sport Management- Business Concentration
Southeastern University
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