Dedicated professional with strong customer service skills and money handling experience. Known for problem-solving and attention to detail, consistently ensuring high levels of customer satisfaction.
Overview
8
8
years of professional experience
Work History
Pizza Delivery Driver
Domino's Pizza
Akron, OH
01.2026 - 03.2026
Delivered pizzas promptly to ensure customer satisfaction and retention.
Navigated efficiently using GPS technology to optimize delivery routes.
Maintained cleanliness and organization of delivery vehicle for safety compliance.
Handled cash and credit transactions accurately during deliveries.
Communicated with customers to confirm orders and address inquiries professionally.
Verified orders prior to completing deliveries to avoid customer complaints.
Maintained a clean driving record, ensuring safe and responsible transportation of food items.
Shift Manager
Arbys Resturant
Uniontown, OH
12.2023 - 07.2024
Supervised daily operations to ensure efficient service and customer satisfaction.
Trained new staff on food safety protocols and operational procedures.
Managed inventory levels, restocking supplies as needed to meet demand.
Resolved customer complaints promptly to enhance dining experience.
Assisted in maintaining cleanliness and organization of kitchen and dining areas.
Food prep and service to customers at counter and in drive thru
Amazon Warehouse Distribution
Amazon
Akron, OH
08.2023 - 12.2023
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Customer Service Representative
Circle K Gas Station
Akron, OH
06.2020 - 09.2022
Delivered exceptional customer service, resolving inquiries efficiently and maintaining high satisfaction levels.
Processed transactions accurately, ensuring compliance with company policies and procedures.
Trained new staff on operational standards and customer service best practices to enhance team performance.
Handled escalated customer issues, demonstrating problem-solving skills and maintaining professionalism under pressure.
Donut Decorator and Customer Service
Krispy Kreme
Akron, OH
06.2018 - 05.2020
Designed and executed intricate donut decorations, ensuring visual appeal and adherence to brand standards.
Collaborated with team to streamline decorating processes, enhancing workflow efficiency during peak hours.
Monitored inventory levels of decorating supplies, coordinating timely replenishment to prevent operational delays.
Ensured compliance with food safety regulations while maintaining high standards of cleanliness in work area.
Handled customer concerns or complaints with professionalism, addressing issues promptly and providing appropriate solutions that resulted in high levels of customer satisfaction.
Ensured timely completion of large orders by coordinating effectively with fellow decorators, prioritizing tasks as needed without sacrificing quality or attention to detail.