Abigail Dawson
Algonquin,IL
Summary
Dynamic and results-driven professional with experience as a Student Support Advisor at DeVry University. Proven ability in academic advising and peer mentoring, enhancing student success through personalized support plans. Strong organizational skills and attention to detail fostered a positive learning environment, contributing to improved student engagement and satisfaction.
Overview
12
12
years of professional experience
Work History
Student Support Advisor
DeVry University
Remote
11.2024 - 11.2025
- Provided guidance to students on academic programs and resources.
- Assisted with enrollment processes and documentation requirements.
- Developed personalized student support plans to enhance success.
- Coordinated workshops and informational sessions for prospective students.
Lead Budtender
Zen Leaf
Saint Charles, IL
07.2021 - 09.2024
- Assisted customers in product selection and provided knowledgeable recommendations.
- Educated clients on product benefits, usage, and compliance with regulations.
- Maintained accurate inventory levels and conducted regular stock audits.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction.
- Trained new staff on company policies, product information, and customer service techniques.
- Ensured adherence to safety protocols and maintained cleanliness of the retail environment.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
Kitchen Crew Trainer
Culver's Restaurant
Huntley, IL
09.2019 - 04.2021
- Trained new kitchen crew members on food preparation and safety protocols.
- Developed training materials to enhance operational efficiency and consistency in service.
- Led team meetings to communicate daily objectives and address operational challenges.
- Implemented standard operating procedures to improve workflow and reduce errors.
- Provided ongoing coaching and feedback to staff, fostering a culture of continuous improvement.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
Gas Station Attendant
Speedway Gas Station
Barrington, IL
01.2019 - 09.2019
- Supervised daily operations to ensure compliance with safety and quality standards.
- Trained new staff on operational procedures and customer service excellence.
- Managed fuel inventory levels, optimizing stock to meet customer demand.
- Implemented promotional strategies that enhanced customer engagement and sales performance.
- Resolved customer inquiries efficiently, enhancing overall satisfaction ratings.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
Private Nanny
Private Care
Palatine, IL
06.2013 - 12.2018
- Created engaging educational activities tailored to child development stages
- Managed daily routines, ensuring consistency and structure in children's schedules
- Communicated effectively with parents regarding children's progress and needs
- Fostered a safe and nurturing environment, promoting emotional well-being
- Implemented behavioral strategies to encourage positive interactions and social skills
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
Education
Associates-Applied Arts, Pastries
Auguste Escoffier School of Culinary Arts
Remote Skills
- Social media proficiency
- Learning strategies
- Peer mentoring
- Academic advising
- Teamwork
- Time management
- Attention to detail
- Reliability
- Organizational skills
- Active listening
Timeline
Student Support Advisor
DeVry University
11.2024 - 11.2025
Lead Budtender
Zen Leaf
07.2021 - 09.2024
Kitchen Crew Trainer
Culver's Restaurant
09.2019 - 04.2021
Gas Station Attendant
Speedway Gas Station
01.2019 - 09.2019
Private Nanny
Private Care
06.2013 - 12.2018
Associates-Applied Arts, Pastries
Auguste Escoffier School of Culinary Arts