Hannah Bickham
Abita Springs,LA
Summary
I am an information management professional. I have been overseeing customers/clients, and technology for over five years. I always bring something to the table as I consistently take on new challenges and I enjoy implementing new strategies that will benefit both employers and the customers. I am hightly adapatab;le woth organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Student Support Advisor-Title IV Finance
DeVry University
03.2023 - Current
- In this position I am responsible for CMR management, I average aproximately 80 student accounts per day, case documentation through salesforce for student care management, student care management, de-escalation and documentation of errors and student situations, project management, financial aid advising title IV, VA, VR&E, engagement management in this position.
Salon Manager
Rachel’s House of Beauty LLC
08.2021 - Current
- For this position I was in charge of remote office management, I handle on average 300 customer accounts per month, website building and maintenance, customer success experience, documentation, licensure updates, bookkeeping, accounts payable and receivable, communication with state and local government, social media advertising, and common business practices.
Guest Services/Head of House Keeping
The Abita Springs Hotel
08.2020 - 08.2021
- I was responsible for community tours, reservations and checkouts for guests, supply ordering and inventory, customer service, housekeeping, groundskeeping, security, and scheduling.
Education
Bachelor of Science - Cognitive Psychology
Columbia Southern University
Orange Beach, AL03.2020
GED -
General Education Degree
Hammond01.2003
Skills
- Blogging
- Proofreading
- Branding
- Personal Assistant Experience
- Event planning
- Technical writing
- Content creation
- Digital marketing
- Social media marketing
- Multi-line phone systems
- Typing
- Communication
- De-escalation
- Data management
- Listening skills
- Empathy
- Customer Care
- Engagement
- Social media proficiency
- Higher education practices knowledge
- Excellent oral and written communication
- Administrative abilities
- Proficiency in [Software]
State
LA
Zip
70420
City
Abita Springs
Additional Software
- Microsoft Office Suite
- AVG
- Norton
- Spybot
- Malware Bytes
- Cisco CLI and GUI
- MAC
- Slack
- Google Analytics
- Visual Basic
- G-Suite
- Word Press
- Square Space
- Salesforce
- Citrix
- Zoom
- G websites
- Banner
- Five 9
- Perceptive
- Percipio
- CPS
- NSLDS
- COD
- UFO
- Adobe InDesign
- Adobe Creative Suite
- Additional proprietary and private software solutions
Personal Information
Seeking a data entry or data management position
Awards
- Omega Nu Lambda Member
- NSLS Member
- Phi Theta Kappa Member
- Graduated Summa Cum Laude
- Volunteer of the Month
- Session Spotlight Employee
Timeline
Student Support Advisor-Title IV Finance
DeVry University
03.2023 - Current
Salon Manager
Rachel’s House of Beauty LLC
08.2021 - Current
Guest Services/Head of House Keeping
The Abita Springs Hotel
08.2020 - 08.2021
Bachelor of Science - Cognitive Psychology
Columbia Southern University
GED -
General Education Degree
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