Summary
Overview
Work History
Education
Skills
Tools
Timeline
Generic

WENDY VILLALOBOS

Aurora,CO

Summary

Versatile Content Writer proficient in researching, writing and editing diverse content. Works with minimal input to produce engaging, authoritative and error-free work. Autonomous yet communicative with over ten years history of superior performance in remote environments. Seeking employment at a mission-driven organization that values connecting individuals to information and opportunities that drive positive outcomes in the world.

Overview

10
10
years of professional experience

Work History

STUDENT SUCCESS ADVISOR II

2U
01.2022 - Current
  • Write, edit, and revise previous and new program-specific process guides and internal wiki pages.
  • Develop coaching strategies with students regarding but not limited to time management, study habits, and overcoming challenges in and out of classroom to meet program requirements.
  • Studied and analyzed current trends to deliver effective student engagement to rotating portfolio of 100+ students.

ADMISSIONS COUNSELOR II

2U
07.2020 - 01.2022
  • Demonstrated exemplary student services, while retaining enrollment goals through matriculation.
  • Explained institution's fee structure, amenities, courses offered, and facilities to prospective students and parents.
  • Managed over 60 student calls per day to meet KPI goals to meet department standards of outreach during recruitment cycle.

ADMISSIONS ADVISOR

ORBIS EDUCATION
10.2019 - 07.2020
  • Assisted national and international students during theadmissions process such as procuring transcripts and WES evaluations, test documentation, and clinical clearance items.
  • Managed financial aid inquiries, connecting students to partner-approved resources to encourage early applications for FAFSA, private student loans, etc.

CONTENT COORDINATOR

BEST VERSION MEDIA
04.2016 - 05.2020
  • Collaborated with Publisher & Graphic Designer to coordinate the layout, visuals, and overall content of magazine to distribute to over 500 subscribers.
  • Managed all levels of editing, copyediting, proofreading, and delivery of content.
  • Demonstrated high level of consistency and accuracy when self-editing and proofreading article drafts.

COPYWRITER & MARKETING SPECIALIST

PRIVATE CLIENTS
08.2018 - 08.2019
  • Wrote copy for online content across multiple channels, adhering to employers' overarching brand identity and personality.
  • Executed comprehensive content strategies to expand, empower, and engage variety of audiences.
  • Increased user engagement via email marketing campaigns and click rates by 3% and open rate by 4% in under two months.
  • Gained increase in blog traffic by 10% over four months, satisfying private client requests.

ACADEMIC COACH

COLLEGE TRACK
07.2017 - 04.2018
  • Oversaw the success of a cohort of twenty-five students.
  • Advised, influenced, and managed first-generation high school students to reach academic goals.
  • Utilized positive communication to encourage the team and promote integrity and respect.

FREELANCE COPYWRITER

PRIVATE CLIENTS
03.2013 - 09.2016
  • Created content to engage audiences for a variety of industries developing copy for websites, emails, blogs and newsletters.
  • Executed content strategy and creation across social platforms by solidifying brand voice.
  • Excelled at communicating with diverse marketing and sales teams.

Education

Master of Arts (MA) - Creative Writing

University of Denver
Denver, CO
05.2015

Bachelor of Arts (BA) - English / Writing

Colorado Mesa University
Grand Junction, CO
05.2010

Skills

  • Writing / Editing
  • Blogging
  • Detail-Oriented
  • Editing
  • Analytical Thinking
  • CRM / CMS
  • Digital Marketing
  • Effective Collaborator
  • Research
  • Organizational Skills

Tools

 Slack, Asana, Trello, Teamwork, Constant Contact, Google Analytics, Clicky, Mailchimp, WordPress, Squarespace, Hootsuite, Microsoft Office Suite, Salesforce, HubSpot, Twitter, Facebook, Instagram, Tableau.

Timeline

STUDENT SUCCESS ADVISOR II

2U
01.2022 - Current

ADMISSIONS COUNSELOR II

2U
07.2020 - 01.2022

ADMISSIONS ADVISOR

ORBIS EDUCATION
10.2019 - 07.2020

COPYWRITER & MARKETING SPECIALIST

PRIVATE CLIENTS
08.2018 - 08.2019

ACADEMIC COACH

COLLEGE TRACK
07.2017 - 04.2018

CONTENT COORDINATOR

BEST VERSION MEDIA
04.2016 - 05.2020

FREELANCE COPYWRITER

PRIVATE CLIENTS
03.2013 - 09.2016

Master of Arts (MA) - Creative Writing

University of Denver

Bachelor of Arts (BA) - English / Writing

Colorado Mesa University

Similar Profiles

CREATE PROFILE
WENDY VILLALOBOS