Harriett Williams
Charlotte
Summary
Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service. Experienced in supporting daily operations, maintaining records, coordinating schedules, and training team members in fast-paced environments. Strong background in administrative support, data accuracy, communication, and office software, with the ability to manage multiple priorities while ensuring efficiency and professionalism.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Beauty Advisor
Ulta
Charlotte
04.2024 - 06.2025
- Consistently recognized as a top performer in store credit card enrollments, exceeding daily and weekly goals through confident communication and product knowledge.
- Provided personalized beauty recommendations based on client needs, preferences, and concerns, leading to strong customer satisfaction and repeat visits.
- Maintained deep knowledge of skincare, cosmetics, and haircare brands to guide guests toward the best solutions for their beauty routines.
- Delivered fast, friendly, and accurate checkout experiences while promoting loyalty programs, add-on products, and current promotions.
- Built strong client relationships through attentive service and product education.
- Assisted in maintaining stock levels and organized product displays for optimal presentation.
- Educated customers about loyalty programs and promotions to enhance their shopping experience.
- Conducted product demonstrations to showcase features and benefits to potential buyers.
- Maintained up-to-date knowledge of beauty trends and new product launches within the industry.
- Performed sales activities such as cashiering, stocking shelves, inventory management and customer service.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Warehouse Associate
Amazon
Concord
12.2020 - 04.2025
- Maintained accurate inventory records using RF scanning systems, ensuring high levels of data accuracy and efficiency
- Operated warehouse equipment (including cherry picker) in compliance with safety and operational standards
- Processed and fulfilled customer orders through picking, packing, and stowing, meeting strict productivity and quality targets
- Trained new team members, providing guidance on systems, workflows, and company procedures
- Inspected products for quality assurance before distribution.
- Collaborated with team members and leadership to streamline daily operations and meet deadlines
- Demonstrated strong attention to detail while handling high-volume tasks in a fast-paced environment
Primary Caregiver/ Med Tech
Piedmont Residential Development Center
Kannapolis
01.2023 - 08.2024
- Primary Care for Adults with disabilities.
- Assisting with cooking, bathing and feeding.
- Giving medication and changing/applying dressing.
- Documented daily care activities accurately in resident records consistently.
- Improved patient outlook and daily living through compassionate care.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
- Monitored vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Provided companionship while actively engaging in meaningful conversations with patients.
- Assisted in transferring patients from bed to wheelchair by using proper body mechanics.
- Maintained accurate records of services rendered including medication administration logs.
Assistant/Creative director
Creative events and Talent manager (independent)
Columbia
08.2019 - 11.2021
- Social media management for artists
- Directed and coordinated photoshoots for models and photographers, including concept development, styling direction, and execution
- Managed scheduling, bookings, and communications between clients, creatives, and vendors
- Provided administrative support including calendar management, correspondence, and task coordination
- Collaborated with artists, photographers, and business leadership to ensure brand consistency and high-quality deliverables
- Organized shoot details such as locations, props, and creative direction to meet client vision and deadlines
- Maintained detailed records of bookings, client requests, and project timelines
- Led brainstorming sessions to generate innovative ideas for brand promotions.
Cashier
Tropical Smoothie Cafe
Columbia
05.2019 - 07.2019
- For summer break at Allen, I started my position as a cashier, but I also worked with smoothies when needed, I stocked up items, prep fruit, and made many sales with camp sunshine a fundraiser.
Education
Esthetics - Certificate
Rowan-Cabarrus Community College
Kannapolis, NC 08.2024 - 05.2025
Business Administration - University
Allen University
Columbia, SC 08.2018 - 11.2020
Eau Clair High School
Columbia, SCSkills
- Developmental Disabilities Experience
- Microsoft Office
- Team Member
- POS
- Microsoft Outlook
- Food Prep
- Host/Hostess
- Sales
- Microsoft Powerpoint
- Content Creation
- Serving
- Creative directing
- Organizational skills
- Upselling
- Communication skills
- Home Care
- Office Administration
- Body Waxing
- CPR
- Data Entry
- Cash handling
- Event Planning
- Food service
- Pet care
- Blogging
- Restaurant experience
- Pet sitting
- Desktop administration
- Administrative experience
- Microsoft Word
- Digital Marketing
- Food Safety
- Computer skills
- Leadership
- Social Media Management
- Guest service
- Microsoft Excel
- Personal assistant experience
- Customer service
- Assisted living
- Phone etiquette
- Visual merchandising
- Inventory management
- Event promotion
- Appointment scheduling
- Paperwork management
Certification
- Driver's License
- Esthetician Certification
Timeline
Esthetics - Certificate
Rowan-Cabarrus Community College
08.2024 - 05.2025
Beauty Advisor
Ulta
04.2024 - 06.2025
Primary Caregiver/ Med Tech
Piedmont Residential Development Center
01.2023 - 08.2024
Warehouse Associate
Amazon
12.2020 - 04.2025
Assistant/Creative director
Creative events and Talent manager (independent)
08.2019 - 11.2021
Cashier
Tropical Smoothie Cafe
05.2019 - 07.2019
Business Administration - University
Allen University
08.2018 - 11.2020
Eau Clair High School