Abigail Dejesus
New York,NY
Summary
Experienced floor manager and event coordinator with a strong background in front-of-house operations, staff scheduling, and guest service. Known for clear communication, team leadership, and smooth service coordination across dining, bar, and kitchen teams.
Overview
6
6
years of professional experience
Work History
Floor Manager /Event Coordinator
Fox & The Knife
Boston, Massachusetts
04.2022 - 02.2024
- Coordinated event timelines, vendor schedules, and client communications for corporate events.
- Assisted with permits, contracts, and invoices for employer events.
- Supervised dining room operations at Fox & The Knife during service
- Coordinated front-of-house staff assignments and floor coverage
- Communicated service needs between servers, bar, and kitchen teams
Team Lead
Lucca
Boston, MA
04.2020 - 02.2022
- Supervised dining room service and coordinated front-of-house staff
- Trained servers on service standards and guest handling
- Trained servers on menu items, food and beverage pairings, ingredients and service standards.
- Provided guests with excellent dining experiences.
Shift Manager
Van Leuweens
New York, New York
06.2018 - 03.2020
- Supervised scoop shop shifts and directed team members during busy service periods.
- Enforced food safety, cleanliness, and sanitation standards across work areas.
- Monitored inventory levels and restocked product, toppings, and supplies.
- Opened and closed Van Leeuwen store operations using cash and POS procedures.
Education
Associate of Arts -
Middlesex College
Lowell09-2017
Skills
- Event logistics
- Vendor management
- Floor management
- Staff scheduling
- Operational planning
- POS systems
- Inventory management
- Team leadership
- Guest service
- Clear communication
- Front-of-house management
Timeline
Floor Manager /Event Coordinator
Fox & The Knife
04.2022 - 02.2024
Team Lead
Lucca
04.2020 - 02.2022
Shift Manager
Van Leuweens
06.2018 - 03.2020
Associate of Arts -
Middlesex College