Jennifer Nino
Colorado Springs, Colorado,Colorado Springs, Colorado
Summary
Accomplished restaurant manager with a reputation for providing outstanding service and support to staff. Demonstrated ability to lead by example and drive team success in fast-paced environments. Knowledgeable in hospitality best practices and committed to continuous improvement. Seeking to apply skills in a restaurant that values excellence and innovation.
Overview
9
9
years of professional experience
Work History
Service Manager /Private Event Coordinator
Altitude Hospitality Group
Colorado Springs, Colorado
06.2026 - 08.2026
- Coordinated private events from initial inquiry through execution, working closely with event hosts and internal teams to create seamless and memorable experiences.
- Managed all aspects of event bookings using TripleSeat and OpenTable software to ensure organized coordination.
- Achieved $20,000 sales increase through 11 successful event bookings.
- Developed a food and beverage minimum pricing spreadsheet based on event space, day of the week, and seasonal demand to support private-event quote requests.
- Managed daily operations across three distinct hospitality concepts within one facility, coordinating multiple teams, service standards, and guest expectations.
- Executed opening, closing, and shift change procedures to uphold operational standards.
Floor Manager
Trainwreck (Altitude Hospitality Group)
Colorado Springs, Colorado
04.2026 - 06.2026
- Managed daily operations in fast-paced sports bar, enhancing guest engagement and operational flow.
- Supported general manager in overseeing 30 staff during record sales days, fostering a collaborative environment.
- Encouraged team cohesion to enhance performance by recognizing hard work and implementing accountability initiatives.
- Utilized strong interpersonal skills to foster positive relationships among guests and staff.
- Exhibited professionalism during high-pressure situations under pressure, stepping in to complete tasks.
- Provided assistance with kitchen and bar prep during peak hours to maintain service standards.
Assistant General Manager/Bar Manager
Oskar Blues Brewery
Colorado Springs, Colorado
07.2021 - 12.2025
- Directed seamless service and business operations during a four-month tenure as general manager.
- Managed daily dining room and bar operations, leading a diverse team of over 30 employees to ensure high service standards.
- Planned special events, including bar crawls, generating a significant 62% increase in sales.
- Achieved beverage pour costs under 22% through effective inventory controls and accountability measures.
- Designed seasonal menus and marketing materials that led to a 20% rise in average check amounts.
- Established partnerships with local organizations for fundraisers, enhancing guest traffic by 15%.
- Coordinated ordering and inventory management for all restaurant supplies, optimizing stock levels for efficient service.
- Met company goal of completing responsible vendor training for 20 front of house staff within two weeks to ensure compliance.
- Developed and implemented cross-training programs, enhancing employee skill sets and contributing to lower turnover rates.
Server/Bartender
Oskar Blues Brewery
Colorado Springs, Colorado
09.2017 - 07.2021
- Crafted exceptional cocktails and curated a selection of craft beers to delight guests.
- Crafted memorable beverage experiences that enriched guests' visits.
- Delivered sincere service, consistently exceeding customer care expectations.
- Followed established recipes to maintain cocktail consistency in flavor and presentation.
- Upheld rigorous safety and sanitation standards among bar team members.
- Developed checklists and sidework charts that streamlined server tasks and enhanced efficiency.
- Participated in bar meetings with management to develop innovative drink recipes and menus.
- Supported management by reconciling cash drawers and managing bank runs effectively.
Education
High School Diploma -
Doherty High School
Colorado Springs, CO05-1999
Some College (No Degree) - Graphic Design
Colorado Institute of Art
Denver, COSkills
- Event coordination
- Event logistics
- Event booking management
- Inventory management
- Staff scheduling
- Problem-solving
- Communication skills
- Customer focus
Other Skills & Certifications
- Point of Sales (POS): Aloha, Toast
- Inventory management & communication: R365
- Scheduling & staff communication: 7shifts, Sling, R365
- Event planning & table optimization: OpenTable, TripleSeat
- I have also utilized my artistic skills to create custom chalkboards, signs, and murals within restaurant settings.
- Responsible Vendor Training for state of Colorado
- Held liquor license in my name for Oskar Blues during 2025
Timeline
Service Manager /Private Event Coordinator
Altitude Hospitality Group
06.2026 - 08.2026
Floor Manager
Trainwreck (Altitude Hospitality Group)
04.2026 - 06.2026
Assistant General Manager/Bar Manager
Oskar Blues Brewery
07.2021 - 12.2025
Server/Bartender
Oskar Blues Brewery
09.2017 - 07.2021
High School Diploma -
Doherty High School
Some College (No Degree) - Graphic Design
Colorado Institute of Art