Years of professional experience in Event Services
Michel Hart
Portland,Oregon
Summary
Experienced professional specializing in planning and executing diverse events. Demonstrated success in overseeing multiple projects with a focus on client satisfaction. Skilled in building robust client relationships and delivering results aligned with organizational objectives.
Overview
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8
Work History
Event Manager/Event Sales Coordinator
Colwood Golf Center
Portland, Oregon
03.2025 - Current
- Coordinated planning and execution of banquet events, collaborating with clients to finalize event details and process payments, ensuring seamless service delivery
- Acted as on-site facility contact during events and supervised event staff, including bartenders, bussers, and dishwashers.
- Maintained sanitation and hygiene standards across event spaces, including banquet room, bar, patio, and restrooms, to ensure guest safety and satisfaction
- Reviewed past and upcoming events in weekly meetings with Event Sales Manager and Operations team, contributing to improved event strategies and operational planning
Event Captain
Devil’s Food Catering
Portland, Oregon
12.2022 - Current
- Led banquet and plated dinner teams, coordinating service delivery to ensure timely execution and guest enjoyment
- Trained new team members in event setup, execution, and breakdown, ensuring high standards of customer service and guest satisfaction
- Switched autonomously between tasks to enhance workflow, while mentoring team members in self-direction and task management
Event Manager/Event Sales Coordinator
Broder Soder/Nordic Northwest
Portland, Oregon
07.2023 - 09.2023
- Led a team of five to ten servers and bartenders as day-of event manager, ensuring guest satisfaction by troubleshooting changes and concerns
- Using the Caterease platform I created proposals for banquet event orders per client specifications and budgeted amounts to design floorplans, menus, rental orders, contracts, invoices and secure deposits and final payments
- Managed previously booked events and responded to initial inquiries, securing new clients and ensuring timely fulfillment of all client needs
- Recommended external vendors such as floral, DJs, photobooth options, and other local entertainment to enhance client experience
Washington County Program Coordinator
Solve Oregon
Portland, Oregon
09.2022 - 06.2023
- Planned and led community volunteer litter abatement events in Washington County to restore and preserve natural waterways and oceans
- Achieved the removal of approximately ten thousand pounds of trash over the course of nine months until the pandemic grant funding for the Washington County Program was discontinued
- Developed infrastructure for recurring events across Washington County, utilizing Salesforce to create event pages with all necessary details for volunteer sign-up on Solve website
- Engaged in volunteer recruitment and retention through analysis of event data, maintenance of email lists, and sending appreciation notes to volunteers post-event
Private Events Bartender/Server
Xico
Portland, Oregon
05.2022 - 03.2023
- Entertained 20 to 60 guests at private events and buy-outs, showcasing family-style and buffet-style dining with specialty cocktails, enhancing community engagement and driving sales revenue for the restaurant.
- Mixed cocktails and drinks to elevate customer dining experience, ensuring satisfaction and repeat business.
- Ensured bar area was clean and organized during shifts, promoting a welcoming environment for guests.
- Assisted in training new bartenders on drink recipes and service standards.
Lead Server/Supervisor
Chefstable Catering
Portland, Oregon
06.2019 - 11.2022
- Supervised the set-up, service, and breakdown of events, training new employees to enhance team performance.
- Served plated, family-style, and buffet-style dinners for sections of six tables with an average of ten guests per table; passed hors d'oeuvres, managed buffet stations, and oversaw scullery operations during breakdown and loading.
- Coordinated with Event Managers to verify equipment orders using pull sheets, ensuring all necessary items were loaded for off-campus and out-of-town events.
- My work experience prior to transitioning into catering and events consists of more than twenty years in Food and Beverage primarily as a front of house server, bartender and floor manager in the fine dining and casual Portland restaurant scene. Some of the more well-known establishments are as follows: McCormick’s and Schmick’s Harborside, Ringside Fish House, Papa Haydn, Restaurant Murata, and Brasserie Montmartre
Education
Bachelor of Arts - Business Administration Degree – Management & Leadership
Portland State University
Portland, Oregon06.2020
Skills
- Event coordination
- Guest management
- Vendor management
- Proposal creation
- Budget management
- Account management
- Stakeholder meetings
- Schedule management
- Time management
- Staff management
- Attention to detail
- Effective communication
- Relationship management
Leadership Experience
- Friends of Trees, Portland, Oregon, Volunteer, Assistant Crew Leader, 03/01/17, Present, Assist crew leaders in the planting and pruning of urban trees in multiple neighborhoods around the Portland metropolitan area resulting in the expansion of our tree canopy.
- Solve Oregon, Portland, Oregon, Volunteer, Team Leader, Assistant Team Leader, 03/01/20, Present, Lead crews picking up harmful garbage and plastics around the Portland metropolitan area helping to reduce the amount of microplastic that ends up in our waterways and oceans.
Timeline
Event Manager/Event Sales Coordinator
Colwood Golf Center
03.2025 - Current
Event Manager/Event Sales Coordinator
Broder Soder/Nordic Northwest
07.2023 - 09.2023
Event Captain
Devil’s Food Catering
12.2022 - Current
Washington County Program Coordinator
Solve Oregon
09.2022 - 06.2023
Private Events Bartender/Server
Xico
05.2022 - 03.2023
Lead Server/Supervisor
Chefstable Catering
06.2019 - 11.2022
Bachelor of Arts - Business Administration Degree – Management & Leadership
Portland State University