Leslie Bohorquez Soria
Santa Ana,CA
Summary
I am a dedicated sales team member with proven customer service skills, adept at multitasking and enhancing customer experiences. Focused on operational efficiency and conflict resolution in fast-paced environments.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Sales Team Member and Event Coordinator
Michaels Craft Store
Santa Ana, California
07.2022 - Current
- I provide exceptional customer service, assisting guests with product selection, creative project planning, and personalized recommendations to enhance their shopping experience.
- Managed front end operations under pressure, delivering excellent service to customers.
- I operated cash registers and POS systems, processed transactions efficiently, and maintained accurate Financial records, trained new associates on sales techniques, store procedures and customer engagement strategies, ensuring team alignment and performance.
- Handled high-volume customer influx during peak hours, ensuring efficient processing of quick balloon orders and fast-paced checkout. Balanced multitasking in a dynamic retail environment such as stocking merchandise, or preparing products like cutting fabric creating an inviting and accessible shopping environment.
Education
High School Diploma -
Segerstrom High School
Santa Ana, CA05-2023
Skills
- Transaction processing
- Sales techniques
- Customer relationship management
- Event planning
- Event coordination
- Inventory management
- Multitasking ability
- Adaptability
- Problem solving / conflict resolution
- Customer engagement
- empathetic
Languages
English
Professional
Spanish
Limited
Timeline
Sales Team Member and Event Coordinator
Michaels Craft Store
07.2022 - Current
High School Diploma -
Segerstrom High School