Abigail DeSanto
North Richland Hills,Texas
Summary
Professional with comprehensive experience in front office operations, adept at managing high-volume environments with efficiency and poise. Known for strong communication skills, organizational abilities, and keen attention to detail. Collaborative team player focused on achieving results and adapting to changing needs seamlessly. Proficient in scheduling, customer service, and administrative support, ensuring smooth daily operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Receptionist
D-Bat Keller
05.2020 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records and information.
- Answered phone promptly and assisted any questions or scheduling.
- Kept reception area clean and neat to give visitors positive first impression.
Volunteer
Joplin Miracle League
09.2024 - 2024
- Organized a softball game with the Joplin Miracle League at Missouri Southern University's softball field
- Used strong communication skills to coordinate the event and interact with each player
- Adapted to the different needs of each player to make them as comfortable as possible
- Marketed the event to all the student-athletes and coaches of the university to come to the event
Volunteer
Ronald McDonald House Joplin
11.2022 - 2022
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
Volunteer
Walk To End Alzheimer's
10.2021 - 2022
- Represented organization positively and professionally while providing community with much-needed services.
- Communicated with staff members to make sure event was set of properly
- Provided emotional support and companionship to the families that attended
Education
BBA - Marketing
Missouri Southern State University
Joplin, MO05-2025
BBA - Management
Missouri Southern State University
Joplin, MO05-2025
Skills
- Microsoft Excel Certified
- Organization skills
- Time management
- Teamwork
- Adaptability
- Data entry
Certification
Microsoft Excel Certified
Timeline
Volunteer
Joplin Miracle League
09.2024 - 2024
Volunteer
Ronald McDonald House Joplin
11.2022 - 2022
Volunteer
Walk To End Alzheimer's
10.2021 - 2022
Receptionist
D-Bat Keller
05.2020 - 07.2025
BBA - Marketing
Missouri Southern State University
BBA - Management
Missouri Southern State University
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