Abigail DeSimone
Ocoee
Summary
Results-driven professional committed to overcoming challenges and achieving goals. Recognized for fostering positive team dynamics and maintaining high standards of reliability and integrity. Proven ability to build strong relationships and support colleagues in collaborative environments. Dedicated to delivering quality outcomes through resilience and a strong educational background in criminal justice.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bar Manager
Daniel Gabor's Alpine Bar and Grill
Ocoee
05.2025 - Current
- Managed daily bar operations and ensured smooth service flow.
- Trained staff on beverage preparation and customer service standards.
- Developed and maintained inventory control procedures for bar supplies.
- Implemented health and safety protocols in compliance with regulations.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Maintained detailed inventory of bar supplies and stocked work areas.
Assistant Manager
Bella Tuscany
Ocoee
09.2023 - 05.2025
- Assisted in managing daily restaurant operations and staff activities.
- Trained new employees on service standards and operational procedures.
- Resolved customer inquiries and complaints with effective communication skills.
- Mixed cocktails and served beverages efficiently during high-volume shifts.
- Maintained cleanliness and organization of the bar area and equipment.
- Assisted guests with drink selections and provided excellent customer service.
- Processed payments accurately using point-of-sale systems while handling cash transactions.
Mental Health Technician
La Amistad Behavioral Health Services
Maitland
07.2023 - 01.2024
- Monitored patient behavior and interactions in therapeutic environments.
- Documented patient progress and reported observations to the clinical team.
- Provided emotional support to patients during crisis situations and daily activities.
- Maintained a safe and clean environment to support therapeutic practices.
- Ensured safety of all clients through continuous observation and monitoring during shift hours.
- Observed and documented changes in patient behavior and reported any significant changes to the clinical team.
Bartender
Cuba Libre Bar
Orlando
07.2023 - 09.2023
- Mixed cocktails and served beverages efficiently during high-volume shifts.
- Maintained cleanliness and organization of the bar area and equipment.
- Assisted guests with drink selections and provided excellent customer service.
- Enforced responsible alcohol service policies to promote a safe drinking environment.
- Performed opening and closing duties including restocking supplies.
- Developed positive relationships with regular customers through friendly interactions.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Server/Bartender
Wise Guys
Hilton Head Island
10.2021 - 05.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Took customer orders and accurately entered them into the point-of-sale system.
- Managed table settings, ensuring cleanliness and readiness for guests.
- Addressed guest inquiries and resolved issues with professionalism and courtesy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Bartender
Crazy Crab
Hilton Head Island
05.2021 - 10.2021
- Mixed cocktails and served beverages efficiently during high-volume shifts.
- Maintained cleanliness and organization of the bar area and equipment.
- Assisted guests with drink selections and provided excellent customer service.
- Restocked bar supplies and inventory to ensure availability of popular items.
- Enforced responsible alcohol service policies to promote a safe drinking environment.
- Developed positive relationships with regular customers through friendly interactions.
Server
Bricks on Boundary
Beaufort
09.2018 - 05.2021
- Provided excellent customer service by promptly taking orders and serving food.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on menu items and service protocols.
- Handled cash transactions accurately and processed credit card payments efficiently.
- Addressed customer inquiries and resolved complaints professionally and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Server
Agave Mexican Grill
Port Royal
07.2020 - 10.2020
- Provided excellent customer service by promptly taking orders and serving food.
- Maintained cleanliness and organization of dining area and service stations.
- Assisted in training new staff on menu items and service protocols.
- Handled cash transactions accurately and processed credit card payments efficiently.
- Addressed customer inquiries and resolved complaints professionally and courteously.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Campus Police Assistant
University of South Carolina Beaufort
Bluffton
08.2019 - 10.2019
- Assisted officers in daily operations and community engagement activities.
- Monitored surveillance systems and reported suspicious activities to law enforcement.
Baker
Blakeley Street Bakery
Charles Town
02.2018 - 05.2018
- Baked a variety of breads, pastries, and cakes daily.
- Operated ovens, mixers, and other baking equipment efficiently.
- Maintained cleanliness and organization in the baking area.
- Cleaned work areas, utensils, equipment and surfaces between batches of products.
- Operated ovens and other equipment to bake products according to established recipes.
Campground Employee
KOA
Harpers Ferry
04.2016 - 09.2017
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
Master of Science - Forensic Psychology
Liberty University
Lynchburg, VA12-2024
Bachelor of Science - Psychology
University of Souh Carolina- Beaufort
Bluffton, SC12-2022
High School Diploma -
Washington High School
Charles Town, WV05-2018
Skills
- Crisis intervention
- Inventory management
- Effective communication
- Conflict resolution
- Team leadership
- Customer service
- Time management
- Team collaboration
Certification
- Victim Services Certificates of Completion: 12/2022
Accomplishments
- Dean's List
Timeline
Bar Manager
Daniel Gabor's Alpine Bar and Grill
05.2025 - Current
Assistant Manager
Bella Tuscany
09.2023 - 05.2025
Mental Health Technician
La Amistad Behavioral Health Services
07.2023 - 01.2024
Bartender
Cuba Libre Bar
07.2023 - 09.2023
Server/Bartender
Wise Guys
10.2021 - 05.2023
Bartender
Crazy Crab
05.2021 - 10.2021
Server
Agave Mexican Grill
07.2020 - 10.2020
Campus Police Assistant
University of South Carolina Beaufort
08.2019 - 10.2019
Server
Bricks on Boundary
09.2018 - 05.2021
Baker
Blakeley Street Bakery
02.2018 - 05.2018
Campground Employee
KOA
04.2016 - 09.2017
Master of Science - Forensic Psychology
Liberty University
Bachelor of Science - Psychology
University of Souh Carolina- Beaufort
High School Diploma -
Washington High School
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