Abigail DiLieto
Port Jefferson Station,NY
Summary
Dynamic customer service professional dedicated to achieving excellence and driving results. Demonstrated success in managing customer service operations while enhancing team performance through effective leadership and collaboration. Known for adaptability in fast-paced environments and a strong ability to foster teamwork, ensuring optimal service delivery. Expertise in problem-solving and motivating teams to exceed targets and elevate customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Skate Guard/Customer Service
The Rinx
11.2021 - Current
- Help customers on the ice rink and customers who have hurt themselves. Provide information to customers about the Rinx.
Waitress
Gilshar Greek Cafe
04.2024 - 08.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order processing and guest satisfaction.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new staff on menu offerings and service protocols to enhance team performance.
Busser/Server
The Pie Pizzeria
04.2023 - 11.2023
- Clean tables and seat customers
Lifeguard
Town of Brookhaven Parks and Recreation
06.2021 - 07.2021
- Guard the pool and look for any signs of distress or danger.
Education
High School Education -
Comsewogue High School
Port Jefferson Station, NY11.2025
Bachelor of Science - Nursing
University of Connecticut
Storrs, CT05-2029
Skills
- Busser
- Customer service
- Conflict resolution
- Cash handling
- Order processing
- Team collaboration
- Time management
- Communication skills
- Problem solving
- Multitasking efficiency
- Patience and tolerance
- Leadership qualities
Certification
- AED Certification
- Lifeguard Training
- CPR Certification
- First Aid Certification
Languages
English
Native or Bilingual
Italian
Professional Working
Timeline
Waitress
Gilshar Greek Cafe
04.2024 - 08.2025
Busser/Server
The Pie Pizzeria
04.2023 - 11.2023
Skate Guard/Customer Service
The Rinx
11.2021 - Current
Lifeguard
Town of Brookhaven Parks and Recreation
06.2021 - 07.2021
High School Education -
Comsewogue High School
Bachelor of Science - Nursing
University of Connecticut