Dedicated and versatile professional with a strong background in military security operations, customer service, and team leadership. Demonstrated ability to perform under pressure, maintain strict accountability, and provide excellent service in high-demand environments. Proven skills in communication, time management, and safety compliance with a solid foundation in behavioral science and criminal justice.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Forces Member
United States Air Force, USAF
11.2021 - Current
Provided customer service as a Security Clerk at the Visitor Control Center (VCC), managing guest access, verifying credentials, and resolving inquiries with professionalism and confidentiality.
Oversaw daily operations in the Armory, including issuing, receiving, and inspecting weapons and equipment; maintained accurate inventory logs and ensured compliance with safety regulations.
Served on Flight, conducting perimeter checks, controlling base access points, and responding to security threats and alarms to ensure safety of personnel and assets.
Collaborated with other defenders and leadership to support law enforcement functions, emergency response, and base defense training.
Trained and mentored Airmen in standard operating procedures.
Cashier
Panera
07.2020 - 08.2021
Trained new hires on computer system, how to properly take orders, and de-escalate situations.
Checked order accuracy and delivered curbside orders.
Maintained dining room and back kitchen.
Assistant Manager, Sales Associate
Workout Anytime
01.2019 - 07.2020
Communicated and prioritized customer concerns to ensure optimal experiences.
Performed tours of gym and demonstrated services to match individual demands.
Monitored equipment and daily activities to maintain a safe environment.
Delivery Driver
Papa’s John Pizza
07.2017 - 12.2018
Trained new hires on operation of phone system and computer system.
Managed in-store tasks and cleaning while preparing deliveries.
Prioritized growth in quality standard by anticipating needs.
Education
Bachelor of Arts - Applied Behavioral Science
University of Arizona Global Campus
Azle, TX
07.2025
Associate of Arts - EMT Basic
South Piedmont Community College
Monroe, NC
12.2020
Associate of Arts - Criminal Justice
Central Piedmont Community College
Matthews, NC
12.2019
Skills
Written and oral Communication
Leadership
Time management
Problem-solving
Teamwork Motivation
Professionalism
Visitor screening
Surveillance monitoring
Policy enforcement
Incident response
Security screenings
Certification
BLS certification, American Heart Association, 2023
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