Abigail Driver
United States
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Motivated professional with extensive experience in customer service, sales and administrative tasks.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Bath & Body Works
03.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Sorted, and distributed products to costumers
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sales Associate
UPS
10.2020 - 10.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Maintained records related to sales, returns and inventory availability.
Supervisor
Chick-fil-A
09.2017 - 08.2020
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Education
Bachelor of Science - Business Administration
05.2023
Skills
- Complex Problem-Solving
- Customer Relations
- Merchandising
- Excel Spreadsheets
- Customer Service
- Typing Proficiency
- Business Administration
- Administrative Support
Accomplishments
- Earned "[Best smile award]" in 2019
Reading, Working out
I enjoy reading self/help books as well as non-fiction novel to stay up to date with new trends, and fast growing Technology
Timeline
Administrative Assistant - Bath & Body Works
03.2022 - Current
Sales Associate - UPS
10.2020 - 10.2021
Supervisor - Chick-fil-A
09.2017 - 08.2020
University of West Georgia - Bachelor of Science, Business Administration