Abigail Ekas
Orlando,FL
Summary
Experienced Server Trainer with strong leadership, planning, and multitasking skills. Recognized for keen observation and proactive management of demanding workloads in high-pressure environments. Exhibits a composed demeanor while cultivating strong relationships with colleagues, fostering a motivated and successful team.
Overview
6
6
years of professional experience
Work History
Server, Trainer
Luke’s Kitchen and Bar
01.2023 - Current
- Server and Trainer at Luke’s Kitchen and Bar, providing exceptional customer service and ensuring smooth operations in a fast-paced environment
- Skilled in mentoring and training new staff, upholding the establishment’s high standards of service, and fostering a welcoming atmosphere for guests
- Adept at managing multiple tasks efficiently, delivering personalized dining experiences, and maintaining a strong knowledge of fine dining etiquette and frequently rotating seasonal menus
- Extensive training in wine and alcohol knowledge through frequent classes and tastings
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Taught servers to memorize menu ingredients and provide information on preparation methods.
Server, Food Runner, Hostess, Bartender
The Wharf at Sunset Walk
01.2021 - 01.2023
- Company Overview: 400 seat upscale seafood restaurant in the busy Walt Disney World area
- Server at 400 seat upscale seafood restaurant in the busy Walt Disney World area
- Working service as both a table server and most recently as a bartender
- Responsible for 6-8 tables per shift with approximately 3 rotations per shift
- Tables are a mix of 2-large party and vary nightly
- Responsible for opening and closing duties which include making coffee and tea, preparing citrus, stocking, and cleaning
- Hostess position includes monitoring the floor to make sure seating is spread out appropriately and assisting servers as needed
- 400 seat upscale seafood restaurant in the busy Walt Disney World area
Line Cook
Pizza Press
01.2019 - 01.2020
- Responsible for making pizzas per guest request including adding toppings and sauce as well as using the pizza oven
- Other duties include guest service and keeping the food line clean and organized for best guest experience
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Education
GED -
ALCO
Orlando, FL05-2018
Skills
- ALOHA
- MICROS
- SPOT ON
- Open Table
- Customer Service
- New employee mentoring
- Wine service
- Food and beverage pairings
- Team member training
- Bar terminology
Timeline
Server, Trainer
Luke’s Kitchen and Bar
01.2023 - Current
Server, Food Runner, Hostess, Bartender
The Wharf at Sunset Walk
01.2021 - 01.2023
Line Cook
Pizza Press
01.2019 - 01.2020
GED -
ALCO
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