Abigail Estrada
Lexington,KY
Summary
Motivated Beauty Advisor and licensed Cosmetologist with strong customer engagement and relationship-building skills. Provided personalized makeup consultations that enhanced customer satisfaction and drove product sales. Committed to creating a welcoming atmosphere and fostering client loyalty through attentive service. Highly attentive to detail and building loyal and trusting relationships with clients. Has experience in both healthcare and the cosmetics industry.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Dillard's- MAC
Lexington, KY
01.2025 - Current
- Provided personalized makeup consultations to enhance customer satisfaction and drive product sales.
- Assisted in maintaining an organized and visually appealing merchandise display, optimizing product visibility.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
- Demonstrated extensive knowledge of MAC products, ensuring customers received tailored recommendations.
Activities Assistant / Beautician
Dover Nursing and Rehabilitation
Georgetown, KY
03.2024 - 01.2025
- Assisted in planning and organizing events tailored to residents' interests and abilities.
- Developed creative programming ideas to stimulate cognitive and physical functions among residents.
- Supported emotional well-being of residents with personalized one-on-one interactions and attentive care during activities.
- Increased social interaction among residents through facilitating group activities and fostering a sense of community.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Completed services on residents that included haircuts, manicures, and hair styling
Seasonal Beauty Advisor
Kohls- Sephora
Georgetown, KY
11.2023 - 01.2024
- Collaborated with team members to achieve sales goals, fostering a supportive work environment.
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
- Maintained up-to-date knowledge of beauty industry trends, ensuring advice remained relevant and sought after.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Cosmetology - Cosmetology
Campbellsville School of Cosmetology
Paris10-2023
High School Diploma -
Bourbon County High School
Paris, KY05-2022
Skills
- Customer service
- Organization and multitasking
- Team collaboration
- Client relationship building
- Attention to detail
- Appointment scheduling
- Licensed cosmetologist
- Empathy and patience
- Active listening
Timeline
Beauty Advisor
Dillard's- MAC
01.2025 - Current
Activities Assistant / Beautician
Dover Nursing and Rehabilitation
03.2024 - 01.2025
Seasonal Beauty Advisor
Kohls- Sephora
11.2023 - 01.2024
Cosmetology - Cosmetology
Campbellsville School of Cosmetology
High School Diploma -
Bourbon County High School