Abigail Ferry
Cape Coral,Florida
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/ Bartender/Restaurant Shift Manager
Hooked Island Grill
Cape Coral, FL
10.2023 - Current
- Resolved guest complaints professionally, enhancing satisfaction and comfort.
- Assisted team members during busy periods, improving overall service flow.
- Delivered excellent customer service, contributing to guest satisfaction.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Adhered to health and safety standards while handling food and beverages safely.
Bartender
Potbelly's and Painted
Tallahassee, Florida
06.2020 - 07.2023
- Prepared and served a variety of beverages to customers.
- Processed cash and payments for customer transactions with accuracy, ensuring smooth operations.
- Monitored guests' alcohol consumption to promote responsible drinking and maintain a safe environment.
- Greeted customers and delivered exceptional service to enhance their experience.
Education
Bachelor of Science - Biochemistry
Florida State University
Tallahassee, FL08-2023
Skills
- Beverage preparation
- Food safety
- Order accuracy
- Service flow management
- Cash handling
- Problem solving
- Effective communication
- Professional appearance
Certification
ServSafe Food Handler
Timeline
Server/ Bartender/Restaurant Shift Manager
Hooked Island Grill
10.2023 - Current
Bartender
Potbelly's and Painted
06.2020 - 07.2023
Bachelor of Science - Biochemistry
Florida State University