Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
References
Work Availability
Quote
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Abigail Flatt

Abigail Flatt

Corning

Summary

A senior at Elmira College who is looking for internship opportunities and job opportunities within the art and fashion world. Has a background in marketing classes (principles of marketing, brand marketing, management information systems, principles of management, fashion merchandising), and art/fashion classes (drawing 1, figure drawing, painting, ceramics, printmaking, photography). Also is a restaurant hostess on the weekends who is reliable and dynamic, with a proven record at Louie's Hanover Square, very good at customer service and fixing problems. Increase guest happiness by communicating clearly and turning tables quickly, while still keeping the area clean. Skilled at using point-of-sale (POS) tools to make tasks easier and help teams work together in a fast-paced setting.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Louie's Hanover Square
Horseheads
09.2023 - Current
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Trained new hosts and hostesses.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • I answered the telephone to provide dining information.
  • Took reservations from patrons by phone or online.
  • I put together to-go orders and cashed the customers out.
  • I took DoorDash orders to houses if the delivery person wasn't available to do so.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Stocked server areas with supplies before, during and after shifts.
  • Supported serving staff to keep the dining room presentable and ready for guests.
  • I took beverage orders and served drinks during peak meal times for the servers.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.

Restaurant Hostess

Louie's Hanover Square
Horseheads
04.2022 - 08.2022
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Answered telephone to provide dining information and take reservations.
  • I put together to-go orders and cashed the customers out.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Stocked server areas with supplies before, during and after shifts.
  • Supported serving staff to keep the dining room presentable and ready for guests.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.

Education

Bachelor of Arts - Studio Art Major/Fashion Business Generalist Minor

Elmira College
Elmira, NY
06-2026

High School Diploma -

Corning Painted Post High School
Corning, NY
06-2022

Skills

  • Sales and marketing
  • Drawing
  • Painting
  • Ceramics
  • Printmaking
  • Photography
  • Professional demeanor
  • Team collaboration
  • Customer service
  • Problem-solving
  • Reliability
  • Company policy compliance
  • Answer telephone calls

Accomplishments

  • One of 4 students at Elmira College who won the "Portraying Mark Twain" art competition sponsored by the Center for Mark Twain Studies in 2024 (my sophomore year).
  • Was put on the Elmira College Deans List for Winter 2025 (GPA 3.6 or higher)

Affiliations

  • As part of my minor in fashion business generalist at Elmira College, I'm in the Tommy Hilfiger fashion business school. The school has given me a lot of great chances, like going to New York City to attend SUNY FIT global management seminars. In addition, I've had the chance to meet Tommy Hilfiger with a small group of students.
  • For the last two weeks of the spring term, I went on a trip to Italy with my economics class. We learned about Italian food, art, history, wine, and how the economies of the North and South are different.

Certification

  • Excel for Beginners Certificate for successfully completing an online course provided by Great Learning Academy January 2025.

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

"Remember, if you ever need a helping hand, it’s at the end of your arm. As you get older, remember you have another hand: The first is to help yourself, the second is to help others."
Audrey Hepburn

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