Abigail Flock

• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Upsold appetizers, drinks and desserts to increase restaurant profits.
• Trained new waitstaff on proper food handling, customer service and safety procedures.

• Packaged and shipped specimens to outside labs daily.
• Centrifuged blood samples as outlined in clinical protocols.
• Assembled tourniquets, needles, and blood collection devices to prepare work trays.
• Organized daily work based on collection priority.
• Reviewed patient records for accuracy and completeness.
• Tracked collected specimens by initialing, dating, and noting times of collection.
• Addressed questions and concerns to educate patients on collection process and procedures.
• Conducted venipuncture and other CT procedures.

• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
• Supported students with helpful study habits and exam strategies.
• Provided homework assistance using specific curriculum and materials.

• Organized and stored toys and art materials to restore order in activity areas.
• Completed daily cleaning checklists by sanitizing toys, sweeping and mopping floors and washing down surfaces.
• Monitored all activities to maintain maximum level of safety.
• Maintained accurate safety and attendance records.
• Enforced rules and managed behavior through developmentally appropriate discipline.

Assist with special needs students in varies areas including math, reading, physical education, and everyday tasks.