Abigail Flock
Wisconsin Dells,USA
Summary
Recent graduate with a Bachelor's degree in Biology (Pre-health emphasis) and diverse work experience in both leadership and clinical support roles. Currently pursuing a Master of Science in Healthcare Administration, aiming to leverage academic knowledge and practical experience to improve healthcare operations and patient experiences. As a supervisor at Bobbers Island Grill, I developed strong leadership, team management, and operational skills. My experience as a phlebotomist provided valuable exposure to patient care and healthcare systems. Additionally, my internship with a domestic violence and sexual assault support organization allowed me to contribute to advocacy and community health initiatives. Open to opportunities where I can apply my skills and experience in a meaningful way.
Overview
4
4
years of professional experience
Work History
Domestic Violence and Sexual Assault Intern
Hope House of South Central Wisconsin
06.2024 - 07.2024
- Supported survivors of domestic violence and sexual assault by providing crisis intervention services, safety planning, and emotional support
- Assisted with conducting intake assessments, documenting client information, and connecting individuals with community resources
- Participated in case management meetings, court advocacy, and outreach efforts to raise awareness about domestic violence and sexual assault
- Facilitated support groups for survivors and helped organize events and workshops focused on prevention and empowerment
- Collaborated with multidisciplinary teams to coordinate services and ensure a holistic approach to addressing the needs of survivors
Supervisor
Bobbers Island Grill
06.2020 - 08.2023
- Managed daily restaurant operations, including opening and closing procedures.
- Supervised and trained staff to ensure high-quality service and customer satisfaction.
- Assisted in scheduling and coordinating shifts for employees to maintain adequate staffing levels
- Monitored inventory and placed orders to ensure sufficient stock of food and supplies.
- Addressed customer concerns, resolved complaints, and ensured a positive dining experience.
- Collaborated with kitchen and bar staff to ensure timely and efficient food and beverage service.
- Ensured compliance with health, safety, and sanitation regulations.
Specimen Processor
Sauk Prairie Health Care
12.2021 - 06.2023
- Listen attentively, communicate effectively, and meet patient's needs by answering their questions in order to promote a positive relationship
- Receive specimens delivered to the lab and directly from patients to perform requested lab tests
- Documents specimen collection information correctly on all specimen records
- Perform venipunctures, finger sticks, and blood culture collections to obtain a blood sample for ordered tests
- Patient collection settings may include hospital inpatients and outpatients, nursing home residents, pediatric and newborn patients, and emergency and trauma room patients
- Answer phone inquiries regarding laboratory test results and refer specific test procedure questions to Laboratory Director or Hospital Laboratory Liaison
- Attended bi-weekly seminars discussing broader aspects of healthcare
- Explored topics such as healthcare systems, economics, and underserved populations
Education
Bachelor of Science - Biology, Health Science Emphasis
University of Wisconsin Platteville
05.2024
Master of Science - Healthcare Administration
University of Wisconsin, Platteville
Platteville, WI08.2026
Associates Degree - Arts and Sciences
University of Wisconsin Platteville
Baraboo, WI05.2022
Skills
- Detail oriented
- Effective verbal and written communication skills
- Proficient in Microsoft Word
- Proficient in Office
- Proficient in PowerPoint
- Proficient in Excel
- Problem Solving
- Organization
- Teamwork and Collaboration
- Strong Academic Record
Timeline
Domestic Violence and Sexual Assault Intern
Hope House of South Central Wisconsin
06.2024 - 07.2024
Specimen Processor
Sauk Prairie Health Care
12.2021 - 06.2023
Supervisor
Bobbers Island Grill
06.2020 - 08.2023
Associates Degree - Arts and Sciences
University of Wisconsin Platteville
Bachelor of Science - Biology, Health Science Emphasis
University of Wisconsin Platteville
Master of Science - Healthcare Administration
University of Wisconsin, Platteville
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