Abigail Ford
Arlington,VA
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
7
7
years of professional experience
Work History
Barista/Assistant Manager
Brij Coffee House
Crystal City, VA
05.2024 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Maintained calm demeanor during high-volume periods and special events.
Concierge/Runner
Alamo Drafthouse
Crystal City, VA
10.2022 - Current
- Ensuring proper opening and closing duties are met
- Greeting guests and providing all answers asked
- Directing guests to the correct locations and helping with refunds and swaps
- Managing phone calls and clean-up duties throughout the shift
- Training new incoming members
- As a runner, I made deliveries from the kitchen to guests promptly
- Keeping items well stocked and clean for incoming team members
Operator Apprentice
AlexRenew
Alexandria
02.2022 - 10.2022
- Operation and maintenance of wastewater treatment plant and reclaimed water distribution
- Managed equipment to prevent damages and ensure safety while conducting regular logs on all major machinery
- Ensuring proper equipment was in or out of service
- Completed daily samples for quality and process control
Boatswain's mate
United States Coast Guard
11.2017 - 11.2021
- Stationed in Washington state and Alaska for 2 years each
- Trained, directed, and supervised personnel in ship maintenance duties and all activities relating to the boat deck
- Conducted search and rescue operations, law enforcement, and anti-terrorism patrols
- Worked effectively with a diverse team to accomplish daily objectives and meet long-term goals
- Boosted efficiency by keeping work areas clean, tidy, and free of loose debris
Education
Associate of Fine Arts - Cinema
Northern Virginia Community College
11.2024
Skills
- Critical thinking
- Problem-solving
- Observant
- Team player
- Adaptability
Timeline
Barista/Assistant Manager
Brij Coffee House
05.2024 - Current
Concierge/Runner
Alamo Drafthouse
10.2022 - Current
Operator Apprentice
AlexRenew
02.2022 - 10.2022
Boatswain's mate
United States Coast Guard
11.2017 - 11.2021
Associate of Fine Arts - Cinema
Northern Virginia Community College
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