Summary
Overview
Work History
Education
Skills
Language
Timeline
Generic

Abigail Formosa

HOUSTON

Summary

Friendly and guest-focused, who brings energy, attention to detail, and a personal touch to every table. I enjoy creating a comfortable and enjoyable atmosphere for guests while staying on top of fast-paced service. With strong menu knowledge, food safety awareness, and multitasking skills, I’m dedicated to making each dining experience smooth, welcoming, and memorable.

Overview

2
2
years of professional experience

Work History

Waitress

Cafe Rabelais
Houston, TX
06.2025 - Current
  • Managed multiple tables efficiently, prioritizing tasks to enhance service speed and accuracy.
  • Developed strong relationships with repeat customers, fostering a welcoming atmosphere in the restaurant.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Bottle service at tables and tastings.

Restaurant Hostess

Abouzy
Houston, TX
02.2025 - 06.2025
  • Greeted and seated guests in a friendly, efficient manner to enhance customer experience.
  • Managed reservation system, ensuring optimal table turnover and guest satisfaction.
  • Assisted in training new hostesses on protocols and customer service standards.
  • Maintained knowledge of menu items and specials to provide accurate information to guests.
  • Ensured timely deliveries by effectively managing routes and schedules.

Retail Sales Associate

Victoria's Secret & PINK
Houston, TX
08.2024 - 03.2025
  • Assisted customers in product selection and provided knowledgeable recommendations.
  • Maintained store organization through effective merchandising and inventory management.
  • Trained new associates on store policies, customer service techniques, and operational procedures.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

High school - Fine Arts

Cats Academy Boston
Braintree, MA
05-2024

Bachelor of Arts - Fine Arts

University of Houston
Houston, TX
12-2028

Skills

  • Customer service
  • Greeting guests
  • Team collaboration
  • Wine service
  • Cleanliness
  • Payment processing
  • Menu recommendations
  • Complaint resolution
  • Table bussing
  • Allergy awareness
  • Sales techniques
  • Seating arrangements

Language

French
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Waitress

Cafe Rabelais
06.2025 - Current

Restaurant Hostess

Abouzy
02.2025 - 06.2025

Retail Sales Associate

Victoria's Secret & PINK
08.2024 - 03.2025

High school - Fine Arts

Cats Academy Boston

Bachelor of Arts - Fine Arts

University of Houston