Summary
Overview
Work History
Education
Skills
Timeline
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Abigail Galatro

Tuscaloosa,AL

Summary

Dynamic and highly reliable professional with extensive experience in customer service at Texas Roadhouse. Proven ability to develop loyal clientele through outstanding service and strong multitasking skills. Adept at responsible alcohol service and new hire training, ensuring a positive and efficient dining experience for all guests.

Overview

7
7
years of professional experience

Work History

Bartender/Server

Texas Roadhouse
08.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Cashier

Zaxbys
05.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier Team Lead

Jersey Mike's Subs
08.2022 - 12.2022
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Worked and managed the grill.

Hostess

Sedona
05.2021 - 08.2021
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.

Office Assistant

Fredericksburg Dental Associates
05.2018 - 08.2020
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by organizing files, sterilizing operating rooms, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.

Education

Masters of Public Health - Public Health

George Washington University
Washington, DC
05-2027

Bachelor of Science - Public Health

University of Alabama
AL
05-2025

Bachelor of Arts - Psychology

University of Alabama
AL
05-2025

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Responsible alcohol service
  • New hire training
  • Team player attitude

Timeline

Bartender/Server

Texas Roadhouse
08.2023 - Current

Cashier

Zaxbys
05.2023 - 08.2023

Cashier Team Lead

Jersey Mike's Subs
08.2022 - 12.2022

Hostess

Sedona
05.2021 - 08.2021

Office Assistant

Fredericksburg Dental Associates
05.2018 - 08.2020

Masters of Public Health - Public Health

George Washington University

Bachelor of Science - Public Health

University of Alabama

Bachelor of Arts - Psychology

University of Alabama