Abigail Gleba

Mentored staff to deliver high-quality facial and skin care services while nurturing a supportive work environment.

As a regional director, my experiences include:

• Streamlined operations for improved efficiency by evaluating existing processes and introducing innovative solutions.
• Motivated employees through effective communication, recognition programs, and tailored incentive structures that aligned with corporate objectives.
• Produced a number of reports per week to analyze job performance against team goals.
• Served as a mentor to emerging leaders, sharing knowledge and expertise while fostering an environment of continuous learning and growth.
• Monitored staff performance by actively engaging in and observing day-to-day activities.
• Established strong partnerships within the industry. enhancing the company''s reputation and creating mutually beneficial collaborations.
• Attended weekly meetings to discuss and optimize strategies.
• Managed budgets effectively, ensuring optimal resource allocation for maximum return on investment.
• Improved customer satisfaction ratings by developing initiatives focused on enhancing service quality and responsiveness.
• Reviewed financial reports to identify potential issues, cost saving opportunities and significant departures from budget.

• Aided workers with job improvement skills while developing alternative training methods.
• Leveraged industry trends to deliver up-to-date training.
• Trained professionals to perform and offer Neveskin body contouring services.

• Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
• Demonstrated high level of customer service to increase retention and satisfaction.
• Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
• Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
• Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.