Abigail Goeden
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Hme Technician
Aeratech Medical
Indianapolis, Indiana
01.2023 - Current
- Ensured that all orders were accurately fulfilled in a timely manner.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Managed overall budgeting for warehouse operations including labor costs and equipment maintenance expenses.
- Scheduled appointments and maintained calendars for multiple staff members.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Educated patients on healthcare topics such as home o2 set ups/Tanks education.
- Inspected equipment to ensure proper working order prior to use on patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Scheduled appointments for patients via phone and in person.
- Educated patients about procedures and physician's instructions.
Stock Supervisor
Airport
Indianapolis , IN
08.2022 - 01.2023
- Maintained accurate inventory records for all incoming and outgoing stock items.
- Assessed stock levels and identified shortages or overages of inventory items.
- Conducted regular cycle counts to verify accuracy of physical inventories.
- Verified received shipments against purchase orders for accuracy and completeness.
- Trained new personnel on proper handling techniques and safety protocols when working with materials in the warehouse environment.
- Resolved customer complaints regarding availability of products in a timely manner.
- Inspected incoming deliveries for quality assurance purposes before accepting them into the warehouse.
- Supervised day-to-day stockroom operations to maintain organized flow of merchandise to sales floor.
Reseptionist
Greenwood Meadows
Greenwood , IN
01.2020 - 01.2022
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted with special projects assigned by management when required.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Updated and recorded customer or client information to maintain accounts.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided compassionate care to elderly patients in a nursing home setting.
- Maintained patient records and updated charts accurately.
Education
High School Diploma -
Beech Grove Sr High School
Beech Grove, IN06-2015
Phlebotomy - Phlebotomy
MedTech College
Indianapolis, IN01-2015
Skills
- Customer Service
- Punctual And Reliable
- Work Order Management
- Inventory Management
- Customer Relations
- Inventory Control Systems
- Attention To Detail
- Workflow Optimization
- Patient Scheduling
- Appointment Confirmation
References
References available upon request.
Timeline
Hme Technician
Aeratech Medical
01.2023 - Current
Stock Supervisor
Airport
08.2022 - 01.2023
Reseptionist
Greenwood Meadows
01.2020 - 01.2022
High School Diploma -
Beech Grove Sr High School
Phlebotomy - Phlebotomy
MedTech College