Terrah Sparks
Vincennes,IN
Summary
Multi-talented billing coordinator offering several years of healthcare experience. Familiar with confidentiality requirements, patient care standards and insurance claims processes. Flexible, reliable and goal-focused.
Overview
9
9
years of professional experience
Work History
HME Billing Coordinator
Williams Brothers Healthcare Pharmacy
Washington, IN
12.2022 - Current
- Researched customer account information to respond to inquiries and resolve disputes.
- Provided support for internal departments regarding billing inquiries.
- Analyzed customer accounts to identify discrepancies and resolve billing issues.
- Updated billing systems regularly by entering new customer information or modifying existing records.
- Responded promptly to customer inquiries concerning services, bills, payments.
- Submitted appeals on behalf of patients for denied claims.
- Answered customer questions to maintain high satisfaction levels.
- Collected, posted and managed patient account payments.
Billing Specialist
Good Samaritan Hospital
Vincennes, IN
12.2015 - 10.2018
- Calculated billing charges, prepared and submitted claims to insurance companies.
- Investigated incorrect billings and processed refunds as necessary.
- Processed credit card transactions through Point-of-Sale terminals or online systems.
- Maintained accurate records of collections, adjustments and denials in the system.
- Resolved discrepancies between customers' remittances and invoices received.
- Answered customer inquiries regarding billings, payments, account status.
- Participated in workshops, seminars, and training classes to gain stronger education in industry updates and federal regulations.
Education
High School Diploma -
Harrisburg High School
Harrisburg, IL05-2006
Skills
- Customer Service
- Dispute Resolution
- Claims Processing
- Insurance Verification
Timeline
HME Billing Coordinator
Williams Brothers Healthcare Pharmacy
12.2022 - Current
Billing Specialist
Good Samaritan Hospital
12.2015 - 10.2018
High School Diploma -
Harrisburg High School
Similar Profiles
Seth AllisonSeth Allison
Pharmacy Intern at Williams Brothers Healthcare PharmacyPharmacy Intern at Williams Brothers Healthcare Pharmacy
JASCY BANKSJASCY BANKS
Customer Service LTC LPN Liaison at Williams Brothers LTC PharmacyCustomer Service LTC LPN Liaison at Williams Brothers LTC Pharmacy
Michaela RagleMichaela Ragle
Infusion Billing Coordinator at Williams Brothers PharmacyInfusion Billing Coordinator at Williams Brothers Pharmacy
Julia R. KerchiefJulia R. Kerchief
Spanish Dual Credit Instructor/Department Head at North Gibson School CorporationSpanish Dual Credit Instructor/Department Head at North Gibson School Corporation
Susan Renee HedgeSusan Renee Hedge
Quality Coordinator at Common Spirit Health at HomeQuality Coordinator at Common Spirit Health at Home