Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abigail Grant

Decatur,GA

Summary

To summarize myself, a organized, caring, and resilient person. Who is know for her reliability and adaptivity with excellent communication and problem-solving skills.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.

Overview

4
4
years of professional experience

Work History

Child Caregiver

Loving Hands
02.2022 - 06.2024
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.

Customer Service Representative

Publix
08.2020 - 12.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Package Handler

Walmart Distribution Center
04.2020 - 12.2021
  • Followed safety regulations to maintain safe work environment.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Maintained clean, orderly work environment free of hazards.

Education

Bachelor of Science - Biology

Benedict College
Columbia, SC
05-2027

High School Diploma -

Charles R Drew Highschool
Riverdale, GA
05-2020

Skills

  • Patience and understanding
  • CPR training
  • Cleaning and sanitizing
  • Hygiene and Cleanliness
  • Schedule Management
  • Healthy environments
  • Infection Control Policies
  • Safety understanding

Timeline

Child Caregiver

Loving Hands
02.2022 - 06.2024

Customer Service Representative

Publix
08.2020 - 12.2021

Package Handler

Walmart Distribution Center
04.2020 - 12.2021

Bachelor of Science - Biology

Benedict College

High School Diploma -

Charles R Drew Highschool
Abigail Grant