Abigail Gutierrez-Flores
Summary
A Senior at Appalachian State University and I am graduating with a Bachelor's in Criminal Justice. With the hopes of going to law school and becoming an immigration lawyer. With emphasis in family immigration and religious visa. As a big part of my life has been centered around my relationship with God and growing up with a community who has always been supportive. Pursuing this will allow me to give back to the community that has shaped me today.
Overview
2
2
years of professional experience
Work History
Pharmacy Customer Service Representative
Walgreens
04.2022 - Current
- Demonstrated adaptability through cross-training in various roles within the pharmacy setting to better serve customers as needed.
- Assisted customers in navigating insurance claims, resulting in fewer denials and improved coverage understanding.
- Collaborated with pharmacists to resolve drug therapy issues, optimizing patients'' overall health outcomes.
- Ensured regulatory compliance by diligently adhering to pharmacy policies, procedures, and applicable laws during daily operations.
Education
Bachelor of Arts - Criminal Justice
Appalachian State University
Boone, NC05.2025
High School Diploma -
Union County Early College
Monroe, NC05.2023
Associate of Arts - Associate of The Arts
South Piedmont Community College
Polkton, NC05.2023
Skills
- Confidentiality Compliance
- Spanish and English Fluency
- Data Management
- Detail Oriented
- Communication Skills
- Collaboration
Affiliations
- Iglesia Internacional Kairos
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Pharmacy Customer Service Representative
Walgreens
04.2022 - Current
Bachelor of Arts - Criminal Justice
Appalachian State University
High School Diploma -
Union County Early College
Associate of Arts - Associate of The Arts
South Piedmont Community College