Abigail Haley
New Orleans,LA
Overview
20
20
years of professional experience
Work History
Chiropractic Office Assistant
Archer Chiropractic
New Orleans, LA
01.2018 - 02.2025
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Assisted in staff training by sharing knowledge of office procedures, practice management software usage, and insurance claim processing with new hires.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Assisted in increasing patient satisfaction by providing exceptional customer service and addressing concerns promptly.
- Increased patient retention rates through ongoing follow-up appointments and consistent monitoring of progress towards health goals.
Teacher
Mbonisweni Primary School
South Africa
03.2005 - 02.2013
- Managed financial transactions accurately, reconciling day-to-day receipts from cash payments or insurance claims reimbursements.
- Organized and maintained accurate patient records, ensuring that all necessary forms and documentation were up-to-date and properly filed.
- Assisted in staff training by sharing knowledge of office procedures, practice management software usage, and insurance claim processing with new hires.
- Maintained confidentiality of sensitive patient information while adhering to HIPAA regulations at all times.
- Assisted in increasing patient satisfaction by providing exceptional customer service and addressing concerns promptly.
- Increased patient retention rates through ongoing follow-up appointments and consistent monitoring of progress towards health goals.
Timeline
Chiropractic Office Assistant
Archer Chiropractic
01.2018 - 02.2025
Teacher
Mbonisweni Primary School
03.2005 - 02.2013